For those who travel economy and premium economy, there are little comforts we enjoy on long haul routes. However, it seems Lufthansa wants to do away with some of those comforts in the air
According to Vielfliegertreff, it seems the cuts ahead are going to be pretty tough (and if Google Translate has this right).
- Flights over 10 hours sue to have a small hot tray. That’s in the bin and will be replaced with a small box and cold vegetarian snack
- Flights that are in the shorter long-haul flights (such as India, Middle East) the warm/cold snack boxes will be replaced with… a cold vegetarian snack without choice.
- Economy Passengers will get one small uplift – a half-litre bottle of water each.
The airline is also stopping using its headphones, realising that no one wants to use the old recycled headphones that you have to attach earpads to switching to disposable headphones.
Whilst the airline promises there will be a fuel and CO2 saving as they’re lighter, there’s a brand new waste mountain building up of single-use plastics and wires.
And of course – premium economy passengers don’t get decent headphones – they get lumped with the normal economy ones.
Cost-Cutting and Minimal Focus
Food and drink budgets have always been the easiest cut for an airline to make – and it’s possible to go too far (as one airline found out – and had to drag itself up after a year or so). Whilst the water bottle is… a nice touch – other airlines offer water bottles with meals already (even if they are the smaller sized ones).
Whilst they “enhancements” may save the airline a few coins along the path, the passenger experience is degraded – as food and drink is one thing a lot of people remember after a flight.
Combined with the matching the exact change to Premium Economy – especially in the premium economy cabins where there is an expectation of a service “above economy”.
Then again – if we look at my Lufthansa flights a year ago, I should knock that expectation down a peg anyway.
I struggled then with Premium Economy and where it sat in the Lufthansa stack- the only benefits were a larger seat, more space and maybe some more “Miles and More” Points.
I struggle even more after this today.
Hat tip: Vielfliegertreff
Welcome to Economy Class and Beyond – Your no-nonsense guide to network news, honest reviews, with in-depth coverage, unique research as well as the humour and madness as I only know how to deliver.