It seems another airline has signed up for SpaceX’s Starlink connectivity product, with Singapore Airlines being the latest airline to become a customer.
The enhanced in-flight connectivity for Singapore Airlines customers will be available from the first quarter of 2027, with the progressive introduction of Starlink’s low Earth orbit (LEO) satellite‑based broadband service on board the airline’s Airbus A350-900 long‑haul (LH), A350-900 ultra‑long‑range (ULR), and A380 aircraft.
Interestingly, this is a partial fleet installation, with no news on the substantial Boeing fleet the airline operates (comprising Boeing 737-8, 777-300ER and 787-10 Dreamliners).
With the Starlink constellation made up of over 10,000 satellites, it can deliver multi-gigabit connectivity to aircraft using its Aero Terminal, which can support up to 1 Gbps per antenna. This means customers in all cabin classes will enjoy faster, smoother, and seamless connectivity from take‑off to landing for activities such as video streaming, sharing content on social media, gaming, and sending large files.
Customers in Suites, First Class, Business Class, PPS Club members, as well as KrisFlyer members travelling in Premium Economy Class and Economy Class, will continue to enjoy SIA’s unlimited complimentary Wi-Fi experience on board Starlink-enabled aircraft.
Notably, to access the connectivity, Premium Economy Class and Economy Class customers must enter their KrisFlyer membership details at the point of booking or at check-in. Non-KrisFlyer members may sign up for their free membership online or on board their flight via KrisWorld.com on their personal mobile devices.
In Quotes
Mr Yeoh Phee Teik, Senior Vice President Customer Experience, Singapore Airlines, said:
“Fast, seamless connectivity is, today, an essential part of the travel experience. Singapore Airlines already offers the world’s most comprehensive complimentary in-flight Wi-Fi across our entire fleet. Starlink will take this to the next level by delivering next-generation high-speed connectivity, enabling customers to stay entertained, connected, and productive throughout their journey, with a smoother and seamless experience from take-off to landing.”
Mr Jason Fritch, Vice President of Starlink Enterprise Sales, SpaceX, said:
“We are excited to bring Starlink on board Singapore Airlines. Customers and crew will soon experience seamless, low-latency connectivity as they travel. Whether flying long-haul or ultra-long-haul distances, Starlink is redefining what is possible for leisure and business travellers alike – making every flight more enjoyable and infinitely more connected.”
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