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You are here: Home / Passenger Experience / British Airways tries improvements on China/Hong Kong Routes… including Slippers

British Airways tries improvements on China/Hong Kong Routes… including Slippers

24/01/2017 by Kevincm

Whilst the cuts continue in short haul economy class, British Airways are trying to to entice more Chinese passengers as we head towards the Luna New Year.

And British Airways strategy appears to involve slippers.

British Airways slippers - Image, Britsh Airways
British Airways slippers in Club World – Image, British Airways

As well as slippers (which will feature in Club World and World Traveller Plus), Twining’s green tea will be offered as a beverage option in all cabins.

In addition, chopsticks will be offered when dining, along with bi-lingual menus.

According to the PR –  Richard Tams, executive vice president China states:

“We understand how important it is for our customers to feel comfortable when flying with us. Following customer feedback we have added a number of extra touches to our flights to and from China. These include slippers, green tea and chopsticks, which we hope will add value and create a more culturally authentic experience for Chinese customers when they choose to fly with us”

The slippers will be loaded as we head into the new Luna year (which is Saturday 28th January 2017).

These are small passenger experience improvements, and cheap to do. Hopefully these little touches will make passengers feel a bit more comfortable on a plane.

Although I hope those slippers have non absorbent bottoms. I wouldn’t want to use them in the small room on a plane if they did…


Welcome to Economy Class and Beyond – Your no-nonsense guide to network news, honest reviews, with in-depth coverage, unique research as well as the humour and madness as I only know how to deliver.

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  1. British Airways Is Improving Service On Flights To China - One Mile at a Time says:
    24/01/2017 at 8:43 am

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