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You are here: Home / Uncategorized / Diamond Club Problems – To fudge up a database once is careless, to fudge it up multiple times takes class…

Diamond Club Problems – To fudge up a database once is careless, to fudge it up multiple times takes class…

08/02/2010 by Kevincm

It seems BMI’s is having one heck of a little SNAFU with the online Diamond Club.

When you try and log in, you might see this

a screenshot of a login form
  • Not good to see – after a day.
  • Not good to see after two days.
  • Worrying after three days.
  • We’re now on FIVE days.

There have been rumours of some datacentre issues, and other data issues, but again, the communication from BMI has been just the screengrab – and that’s it.

Whilst IT issues are always to be expected, Business Support must exist in these cases – least of all some communication and updates. The fact that that login box warning is the only thing showing a mite of remorse varies between downright embarrassing to clear stupidity.

Yet another line of FAIL from Lemming AirlinesBMI….

Invalid request error occurred.

Related

Filed Under: Uncategorized Tagged With: BMI, British Midland International, British Midland International (BMI), Diamond Club

Comments

  1. Anonymous says

    08/02/2010 at 9:04 pm

    Been having the same issues. Annoying, thought I forgot the password when I first encountered this.

  2. Kevincm says

    08/02/2010 at 9:23 pm

    Keep an eye on http://www.flyertalk.com/forum/bmi-diamond-club/1044881-login-error-cannot-login-dc-down-fix-tecnhical-error.html It's full of the fun of Lemming Airines.

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