If you were a a member of Spanair’s Frequent flyer programme, and were Gold or Silver, there is some good news. Some Star Alliance Carriers will now match your status.
BUT… and here’s the big BUT – No miles transferred. In other words, all your earned Spainair miles have gone in smoke.
Star Alliance will be contacting you, but if you’ve heard nothing by February 23rd… you’ll need to contact Star. On the Star Alliance Web site the following is displayed
“Star Alliance offers Status Match to SpanairStar Gold and Silver Card Holders
With Spanair having ceased operations since 27 January this year, the airline’s Frequent Flyer Programme (FFP), SpanairStar, has also been discontinued.
In appreciation of Spanair’s FFP members’ loyalty, all SpanairStar Gold and Silver card holders are being contacted with a status match offer from several Star Alliance member carrier’s FFP. Please note however, that the accumulated miles can unfortunately not be transferred into other Star Alliance member airline FFPs.
If you are SpanairStar Gold or Silver member and still haven’t received the email from Spanair about the SpanairStar Status Match by 23 February, please contact us at status.match@staralliance.com and we will direct your concern to Spanair. Please include your name, your SpanairStar status and your SpanairStar FFP number”
Now which airlines are offering a match? Well… here is the list:
- Aegean Miles & Bonus
- Air Canada Aeroplan
- Air China PhoenixMiles
- Air New Zealand Airpoints
- SAS EuroBonus
- TAP Victoria
- Thai Royal Orchid Plus
- United Mileage Plus
- US Airways Dividend Miles
Now I can’t advise you what will be best for you (as to be honest, all the programmes have their up and downs. But you’ll notice one small airline is missing from that list: Lufthansa with it’s Miles and More programme…
What a horrifying thing, to lose all one’s miles. Utterly horrifying.
It’s sad indeed. But this is what happens if an airline goes under – no one is liable for the miles you’ve earned.