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You are here: Home / Passenger Experience / Changes and Downgrades – the life of Tier Point runner

Changes and Downgrades – the life of Tier Point runner

12/01/2015 by Kevincm

Good morning from Waikiki where I’ve spend the past 2 hours on the phone with British Airways trying to sort out my flight home.

And it’s all down to an A318 going technical. Apparently one of them has a problem, which is screwing everyone else up.

So I had this schedule change file in – and to say I wasn’t happy would be an understatement…

Screen Shot 2015-01-12 at 18.31.20

So, what’s wrong with this picture? Well, lets see. Economy for the flight to Los Angeles, an AA 777-300ER across the point and a BA flight. Except this is by no means Tier Point efficient, netting 185 points.

I contacted the BA Gold line (because this would need careful handling, and explained the situation).

1 hour 25 on the phone.

My revised schedule that the poor agent re-worked for me will net me a few more, restoring my Honolulu to Phoenix leg, downgrading the Phoenix to JFK leg, switching me to BA002 and onto Dublin from City Airport

How many tier points? 465.

Just enough to push me over to Gold status for 2015/16.

If I wanted to hang on for a full first/business class ticket – the next available flight from Phoenix would had been on THURSDAY.

Sometimes, a choice sacrifice has to be made – this is one of those times.

Oh, and the person who US Airways reassigned my First Class seat to? You’re welcome.


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Comments

  1. Philippe says

    12/01/2015 at 12:19 pm

    I stopped chasing status, instead, I do the opposite from you: aim for comfort.
    I am now happier, flying all my long haul in Business even without status

    • Kevincm says

      12/01/2015 at 12:28 pm

      Sadly, the status helps as I can’t plump up for the business fares often. So I do what I can..

  2. Smid says

    26/01/2015 at 9:00 am

    Ah, I didn’t realise you were on the same flight back as me. They cancelled me too, but without the downgrades…

    They routed me via Chicago in the end (from Vegas), after their initial straight to London from Vegas meant I’d miss my positioning at Dublin. Flight wasn’t bad, but got me a total of 180TPs and short 2100 miles.

    An email complaint got the miles and TPs restored though…

Trackbacks

  1. Reward flight savers… a real saver says:
    13/01/2015 at 7:40 am

    […] to the scheduling chaos created by British Airways – with an A318 out cold – I’ve had to chop and change my onwards itinerary quite […]

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