Things seems to be going from bad to worse for Samsung and it’s Galaxy Note7, with more fires reported – with the replacement devices.
The result is a nasty one for Samsung, who have halted sales of the Note7 (with carriers such as AT&T, T-Mobile, Three, Vodafone, EE halting sales and recalls).
And production of the device has now been permentalty halted
Side note: Don’t even consider asking Royal Mail to return the devices… they’re declining
Samsung state:
We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.
We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.
If you have a Samsung Galaxy Note7 device, power down the device now. Put it in a corner and fish out a different phone.
In particular, in most cases you will not be able exchange your Note7 for another one – rather you’ll need to take another device in its place.
The US FAA has updated its advice regarding the Galaxay Note7 too:
In response to an October 10, 2016 statement from the Consumer Product Safety Commission, and following a recent decision by Samsung to suspend global sales and exchanges of all Galaxy Note7 devices, the Federal Aviation Administration urges passengers onboard aircraft to power down, and not use, charge, or stow in checked baggage, any Samsung Galaxy Note7 devices, including recalled and replacement devices.
So please do not take ones of devices on a plane. Least of all one of the devices issued under the recall decided to have a fiery moment on a Southwest Airlines flight on Wednesday.
Add to that further reports of phones combusting (here, here) it’s time to walk away from this handset for your own safety.
So please – return the device to your carrier or point of purchase, and swap it for a device that has a lower rate of combusting (such as the Samsung Galaxy S7, LG’s top of the line series, the new Google Pixel or heck… even a fruity Apple device).
Some things in life aren’t worth risking. A mobile phone is one such thing.
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