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You are here: Home / Opinion / Updated: British Airways IT Outage – Flights Cancelled until 18:00BST

Updated: British Airways IT Outage – Flights Cancelled until 18:00BST

27/05/2017 by Kevincm

Update: British AIrways has now cancelled all flights from London Heathrow and London Gatwick  until 18:00BST

@TimReidCE British Airways cancels all flights from Heathrow and Gatwick before 6pm today due to “major IT system failure”https://t.co/wU1tPIfdVX

— BBC Breaking News (@BBCBreaking) May 27, 2017

It’s going be a LOT longer to get out of London.

And don’t bother heading to the web site…

If you’re taking advantage of the Bank Holiday Weekend, or the Half-Term week, and flying British Airways, you probably are aware the airline is having IT issues.

people sitting in an airport terminal
Terminal 5 interior – if you see this, you’re one of the lucky ones

 

The airline states:

We apologise for the current IT systems outage. We are working to resolve the problem as quickly as possible.

— British Airways (@British_Airways) May 27, 2017

Heathrow Airport states:

We’re working with @British_Airways following an issue with their IT system this morning that has caused some delays for passengers. 1/2

— Heathrow Airport (@HeathrowAirport) May 27, 2017

We advise passengers to check the status of their flight prior to travelling to the airport today. 2/2

— Heathrow Airport (@HeathrowAirport) May 27, 2017

As it seems to be a global outage, there’s not a lot to be done, other than getting systems back on-line and clearing the delays.

For any event like this, please don’t take your anger out on the front-line staff who are trying to get you going today – they’re probably just as much in the dark as everyone else.

And I hope if you’re travelling today, I hope the systems issues are resolved soon.


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