It seems the drive to monetise any service continues as Aer Lingus is outsourcing its lost property services. WeReturnit.com will now run the service for the airline for items left on the plane and in the Aer Lingus lounge at Dublin Airport.
We are delighted to announce @aerlingus as our latest #propertypartner
We look forward to repatriating #lostproperty worldwide to @aerlingus Guests @DublinAirport #customerservice #smartflies pic.twitter.com/1EjcGA16P8— wereturnit.com (@wereturnit) February 15, 2018
As you can guess, WeReturnIt isn’t running this lost property service out of the love of its heart – this service is going to cost to use.
Here’s the magic numbers from their website, with costs starting at €20 for a wallet, passport, keys or a purse, and upwards to €30 for a phone or bag, €40 for a tabelt and €60 for a laptop.
The fee includes delivery to locations in the European Union area. Worldwide delivery fees are priced on-demand.
WeReturnIt.com also operates with EuropCare Ireland, and Norwegian in London Gatwick.
Whislt extra costs to retrieve lost items are never welcome, the possibility of getting a lost item back is always welcome – and depending on the item (such as a laptop or a passport) – the quicker it returns, the better.
Sometimes, taking a couple of extra minutes before you leave a plane or lounge to ensure you have everything.
But if you do miss something – at least there’s a service to pick it up for you, and send it to your door.
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If this raises the possibility of getting the item back I am all for it.
We recently left some sweaters on a DL flight arriving in MIA. (Thanks DL for the balmy inflight weather that had us shedding clothing.) While we realized our mistake immediately we were not allowed to turn around and were told it was gone. Never recovered.
It sounds more like a “ransom demand” to return your item.
Not a good trend.
So you’d say “Keep it! I’m not paying!” I don’t think so. Regard the fee as a fine for being careless.
Most people would be so pleased their lost item had been recovered and could be delivered to their doorstep for a fee, I imagine. I lost a travel wallet with a sizable amount of travel cash at T2, Heathrow last year. It was found and matched up with my Lost Property report at BA’s on-line Lost & Found, and I claimed it shortly after. Fee was 5 pounds.