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You are here: Home / IT Security / To Leak, To Breach – British Airways suffers Customer data theft…

To Leak, To Breach – British Airways suffers Customer data theft…

06/09/2018 by Kevincm

It seems that another airline has fallen to a data breach – this time, it’s British Airways.

a screenshot of a computer

According to the airline, a breach occurred from 22:58 BST August 21 2018 until 21:45 BST September 5 2018 inclusive. According to Sky News over 380,000 transactions are affected.

The breach covers personal and financial details of customers making bookings on both the BA website and app, with data compromised. No passport or booking details were stolen in the breach.

I am awaiting a full release of the data lost in individual fields.

The airline has reported the breach has been resolved.

The airline has notified the police as well relevant authorities (one would suspect the Information Commissioners Office should be well aware of this).

Whilst British Airways has resolved the issue preventing the data breach, it seems that airlines are missing something with their data security recently. Last week, Air Canada suffered a similar breach, with all users forced to change their passwords.

Currently, British Airways are advising customers to keep an eye out for odd transactions in their statements and to work with their card issuers, with the airline recommending you contact your bank and follow their recommended advice.

Suffice to say a window of two weeks where data could be pilfered. That is not going to go down well (especially with GDPR in force)….

The full FAQ’s are at https://www.britishairways.com/en-gb/information/incident/data-theft/latest-information

I would be keeping an eye on my statements and checking your recent transactions. Whilst don’t need to cancel your cards as yet – you may find your bank will have re-issued your card for you if you’ve been hit.

 


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