Radisson Hotels confirm Data Breach

In a continuing disturbing trend, it seems that the Radisson Hotel Group is the latest casualty in data loss – with the group confirming a breach.

The breach affects the Recent Radisson Rewards part of the group.

Whilst it seems credit card data is safe as well as stay history, identifiable data has been obtained – including:

• Name
• Address
• Email address

It also appears that other data has been obtained in some cases,:

• Company Name
• Phone number
• Radisson Rewards member number
• Any frequent flyer numbers on file.

Not a good combination, considering some of the data leaks that have been going on recently. The company has identified whilst the breach was identified on the 1st October 2018 (a full month from when they announced it), no dates have been given when the data was possible to identify.

Customers who were hit should had been noticed on the 30th and 31st October.

In a statement, the group says:

On October 1, 2018, Radisson Rewards identified a data security incident impacting a small percentage of our Radisson Rewards members. This data security incident did not compromise any credit card or password information.Our ongoing investigation has determined that the information accessed was restricted to member name, address (including country of residence), email address, and in some cases, company name, phone number, Radisson Rewards member number and any frequent flyer numbers on file.

Upon identifying this issue Radisson Rewards immediately revoked access to the unauthorized person(s). All impacted member accounts have been secured and flagged to monitor for any potential unauthorized behavior. While the ongoing risk to your Radisson Rewards account is low, please monitor your account for any suspicious activity. You should also be aware that third parties may claim to be Radisson Rewards and attempt to gather personal information by deception (known as “phishing”), including through the use of links to fake websites. Radisson Rewards will not ask for your password or user information to be provided in an e-mail.

Radisson Rewards takes this incident very seriously and is conducting an ongoing extensive investigation into the incident to help prevent data privacy incidents from happening again in the future.

The (sadly) usual rules apply. Whilst Radisson rewards state that passwords have not been compromised, it’s time to be careful and track every transaction going in and out of your rewards account.

And if you feel the urge, change your password.

We all know in today’s information society, data is king – however its how people use that data – be it for good or evil.

And with a breach like this… it can only be for evil. Or money.

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