Back to Boston Airport – APEX Expo and The Lufthansa Flying Lab
In this adventure
- A call from Germany
- Off to Heathrow T2. Wait. Terminal 2??
- LH2473 London Heathrow to Munich Airport
- Exploring innovation on the ground at Munich Airport
- LH424 Munich to Boston with Lufthansa and Recaro Aircraft Seating
- Into Boston, The Holiday Inn Bunker Hill
- Exploring Boston
- Robot and Bowl Food – Exploring Spyce… and lessons for the Passenger Experience?
- Oodles of Noodles – Pho and Ramen in Boston
- The APEX Conference and Expo – What you missed
- Back to Boston Logan International airport
- LH423 Boston Logan to Frankfurt-am-Main
- The joy of Frankfurt Airport
- LH924 Frankfurt to Heathrow… with a neo
- Train? Thataway
- The outlook for the next six months
With me watching the clock more than I would like, 15:00 came quicker than I realised. With 2 hours before the plane would depart and less than an hour to get to the luggage drop, I needed to put my skates on.
Rather than spend time with ride-sharing services, I jumped the first taxi out of the Boston Exhibition centre for the ride over to the airport. I could have done the Silver Line, but time wasn’t exactly on my side.
Byeee Boston Convention and Exhibition Centre!
That and it was throwing it down.
Another $16 later or so, I was at Boston Terminal E, and at the Lufthansa doors to the terminal.
Let’s play a game. Spot the defunct airline.
I headed into the check-in area.
Well – have you?
I was welcomed, and bags were accepted for travel. Boarding passes issued for the Boston to Frankfurt, and Frankfurt to Heathrow hops were issued
Always know your rights…
Pro-tip. Neither of these seat maps matched my plane. Although, it’s good to see seat maps at check-in.
That done it was time to deal with America’s most well-managed agency – The TSA. Sadly, it seems in passenger experience terms, TSA staff seem to follow the British method of “Shout louder at a person if they don’t understand English” as a protocol.
Once more unto the breach dear friends.
Although they fixed this thing.
It doesn’t make for smooth passage sadly through a check-point – especially at an international terminal where the first language that may be spoken isn’t English. At least most of the security lanes were open.
Once through, I had more than a good hour on my hands. That suits me. I had a walk around the terminal to see what I could see.
Low ceilings. Wonderful.
Qatar Airways Airbus A350-900
Iberia Airbus A330
It’s Wicked Awesome. Allegedly.
In the past, I’ve used lounges in the basement at Boston Airport. Whilst new lounges have opened, I wasn’t in a position to use them this time. That suited me, to be honest. I was still pretty wired from the day pounding the hall of a trade show.
In the end, I found a rocking chair near gate E10 – which faced the waiting Boeing 747-8i that would take me to Frankfurt.
The waiting 747-8i. With a photobombing A350.
Un-photobombed.
This would be departing from the New Large Aircraft gates constructed at Boston Logan, which added three extra gates for large aircraft such as the Airbus A380, the 747-8 and so on.
It’s Wicket Big. Allegedly.
The Three Gate Expansion.
But it’s nice to have high ceilings. Much more airy experience.
And there’s a Legal Sea Foods too.
And it’s a welcome difference with high ceilings and bright lighting… compared to the main terminal.
Boarding, however, was a royal mess. First and business boarded first, with the economy cabin boarded by sections (with Premium Economy forgotten).
Patience is a virtue.
The mess of the boarding area.
Boarding was suspended multiple times during the process – as the escalators that connected the gate to the jetbridge had decided that functioning would be an optional feature. As such, boarding was backed up a fair bit.
Eventually, the Premium Economy cabin was called in the last boarding group.
With me in the last boarding group, I headed to the boarding pass check machine. With a blip, I was cleared to board for the short ride to Frankfurt Airport.
NEXT: Lufthansa LH423 Boston Logan to Frankfurt-am-Main Airport in Premium Economy
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