Time for a snapshot – this time looking at the passenger experience aboard Iberia 3167 between London Heathrow to Madrid Barajas.
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- Trip Reports – These are full deep-dive reports taking you into the experience and the small things… as well as the big things!
- Snapshots – These are bite-sized reviews that show you the basic product in some nice gentle headlines (and normally, only images shot on the phone)
Check-in
Check in was done on-line – even it if was conducted wholly in in Spanish (with no option to switch language during the process)
A boarding pass was collected at London Heathrow Airport.
Security was conducted via the South security gates, with the whole process taking under five minutes.
Lounge
The British Airways Galleries South lounge in the main terminal area was used.
Power at seat and wireless charging worked as intended.
Various food options were on offer, including afternoon tea with scones, ploughman’s, hot and cold items
Boarding
Boarding was front the Terminal 5 C Gates, requiring a transfer from the main T5 complex to T5C
Boarding jetway
The plane
The plane used is an Iberia Airbus A340-600, configured with a three-class cabin – business class, premium economy and economy class. This would operate Iberia 3167 to Madrid.
The seat
Iberia use the Stella AeroSpace Solsytis Seat on this plane. This is configured in a staggered 1-2-1 configuration, giving a very comfortable space.
Note, six passengers were loaded for a business class cabin that can hold 40 passengers
Food and drink
Two options were offered for a main – a veal burger or a pasta. I tried the burger.
A reasonable quality Cava was offered to. Refills were offered
In flight entertainment
The in-flight entertainment system was activated for this short haul hop. The system is based on a Panasonic System, with both a main screen to control and a mini screen by the seat to interact with the console.
Headphones were given out, and collected before arrival.
Wi-fi
Three Wi-Fi vouchers at 4mb per voucher were kindly given out by the crew. This allowed basic connectivity testing and a few tweets and Instagram posts.. before the data had been exhausted
The A340-600s use SITA OnAir L band Wireless connectivity. As such, the performance can be best described as lethargic.
Arrival
The plane arrived at Madrid Barajas around 30 minutes late due to the late departure of the service.
Border controls were handled at T4S, allowing for transfer to the luggage reclaim hall and arrivals.
The views
Whilst it might had been a night flight, there plenty of pretty lights as the plane approached Madrid.
The full review of Iberia 3167 in Business Class soon!
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the tail camera is still available in the a340?