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Economy Class & Beyond

You are here: Home / Trip Reports / Snapshot / SNAPSHOT: Qatar Airways 302 Helsinki to Doha – Business Class

SNAPSHOT: Qatar Airways 302 Helsinki to Doha – Business Class

15/08/2019 by Kevincm

Time for another snapshot – this time focusing on the passenger experience on Qatar Airways 302 between Helsinki and Doha.

And yes – this is in business class.

For those of you who are new to the blog:

  • Trip Reports – These are full deep-dive reports taking you into the experience and the small things… as well as the big things!
  • Snapshots – These are bite-sized reviews that show you the basic product in some nice gentle headlines (and normally, only images shot on the phone)

Check-in/transfer

As my bags were checked all the way to Singapore a, I did not have to leave the secure zone at Helsinki airport. However, I did have to cross from the Schengen area to Non-Schengen and clear immigration.

people standing on a bus holding onto a pole

a man walking in an airport

a sign with numbers and people walking down a walkway

The lounge

Qatar Airways utilises the Finnair Lounge in the Non-Schengen part of the airport. The main lounge is still under redevelopment, with a lot less space than previously offered. At peak times, the lounge is too small, and cannot handle the loads presented.

a white wall with text on it

a sign in a room

a group of bowls of food on a table

a group of bowls of food

a plate of food on a counter

Boarding

Boarding was conducted from a bus gate. The bus was loaded with priority passengers, assistance passengers and group 1 passengers for the ride out onto the tarmac.

people walking in a building

a group of people in a building

The plane

It’s an Airbus A350-900. This variant is configured with the original Collins Aerospace SuperDiamond seating (as opposed to QSuites).

a group of people boarding an airplane

The seat

In business class, this aircraft is fitted with the Collins Aerospace SuperDiamond Seat, finished in Qatar Airways house colours.

a seat in a plane

a seat in a plane

An amenity kit was at seat

a small black and white bag on a table

Usb and mains outlets are provided

a black strap with a cord

a close up of a seat
Seat controls

The cabin has no overhead bins in the middle of the cabin in business class, with the relegated to the edges.

a row of seats in a plane

In flight Entertainment

A THALES Aerospace Avant IFE system installed. This has a section of content onboard, varying from comedy to dramas to films. Both the screen and the controller were touch capable.

a screen on a tablea tv screen with a couple of people on it

a screen shot of a computer

Connectivity

Inmarsat GX Aviation is installed (via Qatar airways roaming partners. There were issues connecting to it for the first few hours of the flight.

a sign with text on it

a screenshot of a cell phone

a screen shot of a phone

One hours free access was provisioned, with further access chargeable at a flat USD$10.

Food and drink

With a five hour flight time, a single service was offered, with snack if needed. The service offered was a “dine on demand” service as opposed to a fixed service pattern.

a hand holding a menua menu of a restaurant

a glass of champagne on a table

a glass of water and a candle on a table

a table with a plate of food and a television
Beef starter with Morbo reading the news. 

a plate of food on a table
Lamb Byriani.

Landing

The plane landed safely at Hamad International Airport, and taxied over to a hard stand.

a screen with a plane on it

a screen on a table

a bus parked at an airport

a group of people sitting on a bus

A premium bus was waiting to transfer business class passengers from the aircraft to the terminal.

the aircraft landed in Doha, and was directed to a hard stand. Premium psssengers were directed to their own shuttle bus for transfer to the terminal

The views

a field of grass and a road

a window with a view of the ocean

a window with a view of clouds and blue sky

a window with a view of the ocean

an aerial view of a city at night

 

The full review of Qatar Airways 302 will be written soon!


Welcome to Economy Class and Beyond – Your no-nonsense guide to network news, honest reviews, with in-depth coverage, unique research as well as the humour and madness as I only know how to deliver.

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Filed Under: Snapshot, Snapshot, Trip, Trip Reports, Trips

Comments

  1. Ariani Thompson says

    16/08/2019 at 1:14 am

    We travel to Jakarta once a year, we love flying with Qatar, loved the professional service.
    While boarding walked pass the business class, always make a wish one day we can fly business for life time. Keep praying……

  2. David Melican says

    16/08/2019 at 8:28 pm

    We flew Business Class Auckland to Doha in June (seat 5E + 5F) and had the worst customer service l’ve ever had. Hostess took our dinner order at about 3pm and we requested dinner for 6.30pm (in three and a half hours) and it turned up about 4pm. Sent the dinners back and they got re-delivered at 6.30pm BUT cold. I ordered a glass of red wine 3 times and it never turned up. We ordered water 3 times and in the end, l went to gallery and got it myself. Lots of apologies after the event, but that didn’t make up for the $4,000 upgrade from economy, and our 45th wedding anniversary dinner – l believe we would have received better service in economy. The other 3 Business Class legs were excellent.

    • David Melican says

      16/08/2019 at 8:29 pm

      I’m sure Qatar will not allow this comment to be published

      • David Melican says

        18/08/2019 at 12:26 pm

        I believed this to be an open publication

        • Kevincm says

          18/08/2019 at 12:50 pm

          Remember, every blog and comment zone on the internet isn’t open free for all – rather its an managed dictatorship.

          I’m normally more than happy to allow comments through providing they’re not 1) insulting or 2) fantasy based or 3) annoy me.

          Also, blogs are managed dictatorships. 🙂

          Welcome to this managed dictatorship.

          • David Melican says

            18/08/2019 at 12:54 pm

            Sorry for annoying you thought you’d like some honest feedback

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