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You are here: Home / Trips / ORDAutumn2019 / TRIP REPORT: Taking the Longer Way Home: Finnair AY10 Chicago O’Hare to Helsinki (Economy Pro)

TRIP REPORT: Taking the Longer Way Home: Finnair AY10 Chicago O’Hare to Helsinki (Economy Pro)

04/12/2019 by Kevincm

Finnair AY10 Chicago O’Hare International to Helsinki Vantaa (Economy Pro)
Taking the Longer Way Home

Taking the Longer Way Home - Trip Report Header - ORD Trip Report

EDITORS NOTE: IMAGE HEAVY

In this trip

  • So. Keeping it original for autumn, aren’t we?
  • Off to Heathrow in the Dead of the Night
  • Terminal 3 Lounges… And more delays
  • American Airlines AA99 London Heathrow to Chicago O’Hare (Main Cabin)
  • In the USA, Candlewood Suites O’Hare
  • TRAVEL PLUS: Fooding around Chicago
  • Hyatt Regency O’Hare
  • Airplane Art Extra – from the 10th Floor of the Hyatt Regency O’Hare
  • TRAVEL PLUS: The Art Institute, Chicago
  • Back to O’Hare, Air France/KLM Lounge
  • Finnair AY010 Chicago O’Hare to Helsinki Vantaa
  • A Helsinki Layover
  • Finnair AY1335 Helsinki Vantaa to London Heathrow
  • Coaching Homewards
  • Sometimes, it’s more the journey

AY10 Chicago O’Hare International to Helsinki Vantaa Airport
Finnair, Airbus A330-300 
Seat 34L, Economy Pro 
20 Tier Points Earned, 1,109 Avios Earned + 2,118 Tier Bonus + 1,109 Promotion Avios

I headed down the Jetway to be greeted with the first Finnair touch – water bottles on boarding the aircraft. Not a bad touch at all.

a hand holding a bottle of water

Boarding at 2L, I was greeted by the crew and headed down the aisle to 34L

Yes. Seat numbers do go that far back… And further still.

a row of seats in an airplane

a row of blue seats on an airplane

Thankfully, Finnair has taken the semi-standard Airbus cabin at the back of the aircraft – with seats in a 2-4-2 layout (with extra space ones at the front of the aircraft), so at least there would be a level of comfort.

a seat with a phone and a paper towel on it

My seat

a row of seats in a plane
2-4-2 down the back – a welcome sight. 

a screen on a plane
IFE screen.

a close up of a sign
Overhead Panel – note, that a European airline has installed air vents in a long haul aircraft.

a screen on the back of a plane
I can use the coat hook on an aircraft for its intended purpose sometimes. Also there’s a nose camera too.

a screen on the seat of an airplane
Legroom. Not pictured, the IFE boxes.

a group of people sitting in an airplane
Cabin

The aircraft filled out as passengers boarded, but thankfully – no one wanted to claim the seat next to me for the 8-hour slog to Helsinki.

a seat with a bag of clothes and pillows on it
Best. Seat. Mate. Ever.

I could live with that.

an airplane at an airport
Gate mates – Small Boeing, Big Boeing. Seen from an Airbus.

With the cabin all loaded – the AY10 pushed back from O’Hare around 30 minutes late for the run.

a poster of a passenger seata hand holding a paper with instructions

With the plane pushing back, the safety video played. There are some interesting things in it – namely the handling of Personal Electronic Devices that overhead or get trapped in seats – an interesting touch considering the nastiness of a such an incident that could occur.

a screen on a plane

Then came the long taxi around O’Hare. And this was just trying to get out of the International Terminal.

a plane on the runway at night
Swiss Airbus A330

an airplane at an airport
Royal Jordanian Boeing 787-8

a group of airplanes at an airport
TAP Air Portugal Airbus A330-900neo

a group of airplanes at an airport
Neo awaiting its turn to enter the Matrix.

an airplane on the runway at night
Passing Terminal 3 – home to American Airlines

a group of airplanes at an airport
American Airlines Airbus A321

an airplane at an airport at night
And another.

an airplane on the runway at night
American Airlines Boeing 737-800

an airplane on the runway at night
The Allegheny Retrojet

an airplane on the runway at night
Angry Embraer ERJ-145 wants you to get the hell out of its way.

Of course, peak-time queues in play. Obviously, they haven’t built enough runways, taxiways or terminals at O’Hare (that seems to be the usual solution to the place… although razing it to the ground and starting again might just work).

a plane on the runway at night
Taxing behind a United airlines aircraft

a plane wing at night
Let’s get in the conga line…

an airplane on a runway at night
Emirates SkyCargo Boeing 777F

a plane on the runway at night
United Airlines Boeing 767-300ER

an airplane on the runway at night
Emirates SkyCargo hunting for a spot.

a plane on the runway at night
American Eagle E-Jet powering up

airplanes on a runway at night
The joy of CRJ’s… and  Dreamliners

an airplane on the runway at night
Air Canada Express EJet powering down the runway.

a screen on a plane
Tum tee tum.

Thankfully AY10 was directed to a runway it seemed to like and powered up for the 8 hour trip to Helsinki.

an airplane wing and wing of an airplane
Turning for the active

a city at night from above a city at night from above a city at night from above a city at night from above

a row of seats with monitors on the side

With the aircraft in the air, I explored the IFE system at length. Well. Maybe not at length… more like at speed.

The aircraft uses a Panasonic ex2 IFE system – which compared to some of the screens I’ve used recently is one heck of a throwback in terms of quality and size. In addition, the IFE server was not exactly packed with content – which is a shame to see.

a screen shot of a television
Slim pickings.

a screen on a plane

a screen on a plane
Old standbys are the best.

That, and the cardinal sin of putting an IFE remote into the seat arm. At least it was recessed enough so you didn’t hit the buttons by accident, and the remote was removable from the seat arm.

a black cloth on a white surface
Not a good idea

a close up of a remote control
At least it’s removable.

a hand holding a plastic bag with earbuds
Or these. Why do airlines insist on disposable two-pin earphones?

None the less, I found The Big Bang Theory. That would do as I watched on about the courtship of Penny and Leonard… and the car-crash that was them getting married.

For those who need their connectivity, Finnair has Wi-Fi installed – a Panasonic system, branded as Nordic Sky. From this portal, there is Finnair’s duty-free shop, a map, flight and onward connecting information and of course, access to the internet.

Access is billed in three different ways. 1 hour, 3 hours or for the entire flight.

a screenshot of a phone a screenshot of a phone a screenshot of a flight

I chose not to be connected to the interwebs for the flight to Helsinki – I would in my vain attempt to get some rest.

How vain that would be, is another matter completely.

The first service followed, with a choice of chicken or pasta. Now, O’Hare has a habit of lousing up anything resembling a meal that boards an aircraft. And this potato and chicken really wasn’t the best offering on the planet.

a screen on a plane
On the IFE…

food on a tray on a plane a tray of food on a tray

That said, the chicken had flavour and the veggies were fresh. It’s a shame the mashed potato was soggier than is good for anything.

The salad was a bit tiny, but again fresh.

a salad and a packet of condiments on a tray

Wine and beverages were offered – I took my share to ensure I was hydrated.

a soda can and a drink on a table

a cup of coffee on a table

There’s also a Buy-on-board option for those who needed further feeding.

a hand holding a menua hand holding a menu

With the meal service cleared down, it was time for Duty-Free. And yes – Finnair still makes a big song and dance about this. And yes, I participated. Mainly because I wanted to get some presents.

a magazine with a picture of a purse and other items a magazine with a picture of a woman wearing sunglasses

And there was 20% off too – which made the purchases a lot sweeter.

With my purchases in hand, I relaxed across the two seats – trying to get some sleep. And it didn’t help the seat arm doesn’t go all the way up.

Now that’s just plain annoying – no comfort bench.

I exhausted The Big Bang Theory… and struggled to work out what would send me to sleep. Then it hit me. One of the most overrated films of all time could do the trick to help me sleep. And it did.

Which film was it? The Matrix.

I can’t make it past the first 30 minutes without falling asleep to that film. Sorry – I’m not a fan as you can tell.

Sadly, my sleep was pretty disturbed, so I was getting minimal amounts of shut-eye. That was unwelcome, to say the least. And some of it – I put down to the seat, as I was struggling to find a comfortable position at all aboard the seat (normally with a mini-couch like this, raising the seat arm creates a nice place to swivel and rest. I was getting squat this trip).

I woke up far too early and watched the burnt orange sunrise climb into the sky.

an airplane wing with clouds in the background an airplane wing with the sun setting in the background

Around this time, the cabin lighting came up too – with the crew ready to execute their breakfast service.

a group of people sitting in an airplane
Cabin before breakfast

Unlike the dinner service – there was only one option. Thankfully, it’s a hot breakfast – something rare across the Atlantic in economy class.

This was a cheese omelette with tomato and potato bites. And this was a well-executed meal. Whilst it wasn’t the largest meal in the world, it was a warm snack delivered in a one-box format that airlines like.

  a book and a package of patches
Breakfast box. 

a box of food with a tomato and potatoes
I’ve seen worse going Transatlantic. Trust me.

a tray of food and a cup of coffee
With drinks 

a cup of coffee on a table
Try to wake up Kevin…

And infinitely better than some airlines breakfast boxes or pastries.

Coffee and water were offered and taken. It would help in the vain attempt to be awake.

It was vain.

More windows in the cabin opened to let the morning light in as the aircraft closed in on Helsinki Airport. With the winds on our side, we were making up the time we were on the ground – and then some.

an airplane wing in the sky  an airplane wing in the sky

I dived back in. And found the BBC Travel Show loaded – showing off Northern Finland.

a screen on a plane

a person standing on the ceiling of an airplane

With the welcome video played, it was time for AY10 to descent through the clouds and begin its approach to Helsinki Vantaa.

a screen on a plane a screen with a picture of a woman and a tree
Arrivals video

a screen with a plane on it
Giant plane menaces Nordic areas. AY10 suspected. Film at 11.

the wing of an airplane
High wing

an airplane wing with the sky in the background

an airplane wing with clouds in the background

the wing of an airplane
Masking the sun

an airplane wing and view of a city and water
Lined up for Helsinki

the wing of an airplane with the sun in the background

I swear this airport is becoming more of my life than I’d care to admit these days.

With ease, the AY10 made its final approach and landed at its home of Helsinki Vantaa Airport.

The aircraft peeled off the runway, as the crew decided if we would be heading to a bus stand or a gate. Knowing Helsinki – anything is possible. a runway with snow on the ground
Peeling off.

airplanes on a runway
Some working Norwegian Boeing 737-800s.

a plane on the runway
Marimekko on an aircraft? Check

Thankfully the A330 turned and headed for the new 40 Piers at Helsinki Airport – making the prospect of no bus a wonderful thing.

a plane on the runway
Aeroflot Airbus A320

an airplane parked at an airport
This is more than unusual – a Juneyao Air Boeing 787-9 Dreamliner. Soon to serve Dublin too.

With a bong, the seatbelt signs were released and I mostly gathered my things.

As did all the other passengers.

a group of people in an airplane
Time to leave AY10

a seat in an airplane
Thank you seat.

It was time to get inspired by Nordic design.

The exit from the aircraft was from the very front of the plane, allowing to me to spy the Thompson Vantage seats used in Business Class.

a group of people in an airplane a person standing in the back of an airplane

Overall: In terms of service, not bad at all. It’s above average compared to transatlantic airlines (and the hot breakfast is a win with AY10 on this longhaul leg).

However, the A330’s need an urgent refit. Compared to some of the modern aircraft I’ve flown recently, you could tell that is work to be done – like the remotes in seats, the lack of being able to lift an armrest up and an ancient IFE system compared to a lot of its transatlantic compatriots.

If Finnair can bring up their A330’s to the quality of their A350 fleet – they’d be onto a winner. End of matter. For now, it’s a middling option across the pond (depending on the equipment of course).

NEXT: A Helsinki Layover


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Filed Under: ORDAutumn2019, Trip, Trip Reports, Trips

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