It seems that three more lounges in the British Airways lounge network are getting refreshes.
The next three include:
- Chicago O’Hare Terminal 5 (First and Club)
- Berlin Tegel
Let’s have a look at British Airways is planning. Note, that images are from previous lounge refits.
According to the airline, passengers will “receive a personal and more interactive welcome in new-look reception areas. The lounge will have a lighter and more relaxing atmosphere for customers with new décor, flooring and furnishings.”
In addition, there will be more charging ports (built into new marble tables), as well as specially crafted chairs to help customers to relax.
In terms of dining, there will be redesigned serving stations which will continue to offer customers a wide range of local and international cuisines.
No mention if the snack selection will remain as it is for those who are not using the dining products (which… its… well… abysmal as I’ve covered more than once).
Work is due to be completed in Spring 2020.
A fresh, brighter look is on its way featuring new furniture and carpeting, as well as a more interactive welcome experience. Bespoke armchairs will make an appearance too, whilst the working and dining areas will be reconfigured to give its customers more room to work or eat.
Changes will be completed by the end of Spring 2020.
Whilst Berlin Brandenburg Airport wants everyone moved into their new airport sometime this year, British Airways is also performing a minor refresh to their lounge there, with new furnishings, carpet and décor being delivered.
It seems that after 12 years or so, the next set of lounges to be looked at will be the London Heathrow Terminal 5 lounges – which are next due for a refresh. Details of what and when will be announced in due course.
Carolina Martinoli, British Airways’ Director of Brand and Customer Experience, said
“Lounges are incredibly important to our customers travelling in our Club and First cabins, or to those with Executive Club status, and they are rightly a focus of our £6.5bn customer investment. We’ve recently refurbished nine lounges across the network, and we’re looking forward to refurbishing more in 2020.”
Well, they can’t ruin the O’Hare Lounge any further…
Your writer has a hate/hate relationship with the Chicago Lounge – mainly as it’s the one I use when flying directly between O’Hare and Heathrow.
For want of a better description, the Club Lounge is a dark box, with poor catering options.
The First Lounge has the benefit of windows facing onto the tarmac at O’Hare (as well as direct gate boarding for flights that support it), however – it is far too small for its purposes.
I would have hoped that British Airways would have gone for something with a little more room in both the lounges at O’Hare (as the lounge hosts both Aer Lingus and British Airways flights now), but it seems they’re going to refresh it instead.
I will be keeping a very close eye on this… and maybe popping in to visit…
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