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You are here: Home / News / Ola UK to require passengers wear face coverings

Ola UK to require passengers wear face coverings

14/06/2020 by Kevincm

It seems the UK branch of Ola is following Uber and is implementing a requirement to wear face coverings or masks when travelling with them.

a close-up of a car

Like everyone else, this is coming in on the 15th of June.

Ola currently covers:

  • London
  • South Wales (Cardiff, Newport and Vale of Glamorgan)
  • South West of England (Bath, Bristol, Exeter, North Somerset and South Gloucestershire)
  • Merseyside (Knowsley, Liverpool, Sefton, St Helens and The Wirral)
  • West Midlands (Birmingham, Dudley, Sandwell, Solihull, Walsall, Wolverhampton, Coventry and Warwick)
  • Reading

Passengers will be asked before they travel to confirm that they have a face covering, free of COVID-19 symptoms and will only occupy the rear seats of a car.

a screenshot of a phone

During the ride, you must wear a face-covering throughout. Ola advise you travel alone, or with members of the same household only.

When entering a car, you can only enter via the back door diagonally opposite the driver and sit in this seat where possible.

Ola has also changed its cancellation reasons, with not having a face-covering being one of those reasons. You may also cancel if the driver appears unwell or if the car was unclean.

screens screenshot of a phone

Drivers can also cancel rides for travellers not having face masks, appearing unwell or more riders than back seats.

a screenshot of a phone

Stepping up to 15th June

Like a lot of companies, Ola is stepping up as most activity resumes in the UK on the 15th of June. Like Uber, it’s also asking you to be careful and wear a face covering when travelling with them. It also appears that Ola has been a lot more open on how drivers and passengers can cancel rides in these new circumstances we are in today.

For now, get used to wearing face masks a lot more often.

And that will cover public transport from the 15th of June…

 


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