With companies trying to attract travellers back into the air, Finnair is adding a new fare class – Business Light.
What are the differences? Let us dig in
Finnair Airbus A350-900 at Singapore Changi Airport – Image, Economy Class and Beyond
The move will see the airline introduce three fare types- Light, Classic and Flex – across their Economy and Business Cabins
Business Light fares will be available for all short, medium, and intercontinental services.
When booking a ticket, customers select the travel class experience they prefer and the level of flexibility for making reservation changes – along with some additional services included in the ticket. The rest of the experience can be tailored with a wide selection of travel extras.
So, what does Business Light offer? Not a lot, with the fare designed for leisure travellers who want to travel light and affordably while enjoying Business Class comfort.
The product offers only carry-on baggage only. Other features such as Reservation changes, refunds, airport priority services, lounge access and onboard internet are not included in the ticket price. If you want anything else, you will have to pay.
The Classic ticket is the traditional business class ticket, allowing ticket date changes and including one piece of checked baggage. With a Classic ticket bought on 15 June or later, customers can make travel date changes flexibly, paying only the possible fare difference between the original and new tickets. A refund is not possible in the case of a customer cancelling their reservation.
The Flex ticket is a fully flexible and refundable ticket option serving those whose plans can change. When changing travel dates with a Flex ticket, customers only pay the possible fare difference between the original and new tickets. In case a customer wants to cancel their trip, the ticket will be refunded. Flex tickets include checked baggage and advance seat reservation. Interestingly, a Flex ticket bought after 15 June does not include airport priority services.
Customers who purchased their tickets before 15 June will travel with their original tickets and the benefits that were included with them.
More information is available at https://www.finnair.com/en/finnair-ticket-types
In Quotes
Ole Orvér, Chief Commercial Officer, Finnair said
“There is an increasing need to personalise the travel experience, and our new ticket types offer opportunities for choice and tailoring”
“We want to offer our customers journeys that look like them, and we will be adding more choice and personalisation opportunities to our offering as we re-introduce services and prepare for ramp-up of our operations.”
Paying for the business class experience.
As airlines seek to tempt passengers in the air with cheap fares, you are going to have to be extra careful when you book seats – especially if you are looking for a full business class experience.
Whilst some are happy with the seat and that is it, others who need things like luggage or lounge access (traditional perks of Business class) will need to ensure they select the correct fare class.
Apply caution when booking tickets.
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