It is time for another snapshot, this time focusing on the passenger experience between Helsinki and London Heathrow aboard Finnair AY1337.
In case you have forgotten how we do travel write-ups on Economy Class and Beyond, I have two major travel writing styles:
- Trip Reports – These are full deep-dive reports taking you into the experience and the small things… as well as the big things!
- Snapshots – These are bite-sized reviews that show you the basic product in some nice gentle headlines (and normally, only images shot on the phone).
Today, we’re on the Snapshot. The full in-depth review is a work in progress (it’s almost there – time is a mixed blessing at the moment).
Check-in was conducted at Helsinki airport. I utilised the automated machines for this purpose (not realising there was a dedicated business class check-in area).
The security process was very at Helsinki Airport, as the airport uses CT scanners – meaning bags do not have to be unpacked and can go through as-is.
From here. I proceeded along the Schengen zone to passport control and into the Non-Schengen Zone.
The Finnair Business Class Non-Schengen lounge was utilised for my lounge visit. This lounge has been expanded since I was here in 2019, with a whole new section of the lounge has been built and opened.
Boarding was from gate 48 on the new pier at Helsinki Airport. Separate zones for priority and normal passengers were available during the boarding process.
The aircraft used was an Airbus A330-300.
This Airbus A330-300 was fitted with the older Thomson Vantage Seat. The seats were in a five-across layout in this cabin, with the cabin having seen better days.
The IFE was not functional on this and a few other seats in the cabin. Thankfully the conditions outside were mostly clear for nature to provide its IFE.
Again, this aircraft had Nordic Sky installed, using the Panasonic connectivity system. Reasonably high bandwidth was available.
Food and Drink
Post-take-off drinks were offered, along with hot towel service.
Lunch was provided on this service- with pasta in olive oil, with a spicy prawn curry compliant. This was served with a goat’s cheese starter. the bread was offered, along with a pre-packaged dessert item.
Multiple drink runs were carried out.
Landing and immigration
Although the aircraft landed early at Heathrow airport, the aircraft was directed to a waiting area, where a 40-minute ground stop was imposed due to the lack of gates available at Terminal 3. During this time, the captain turned off the seatbelt sign to allow passengers to move in the cabin and utilise the facilities.
The aircraft was eventually directed to a gate, with it finally docking around 50 minutes after landing. There was a delay for disembarkation due to a lack of ground staff.
The UK Border was less than organised.
In total, without luggage, it took 1 hour and 21 minutes from landing to exiting the airside area.
The full review of Finnair 1337 is starting this week. Remember to sign up for the newsletter if you want to be notified of it first!
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