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You are here: Home / Trip Reports / Snapshot / SNAPSHOT: AA164 San Francisco International to New York-JFK (Transcontinental Business Class)

SNAPSHOT: AA164 San Francisco International to New York-JFK (Transcontinental Business Class)

31/01/2024 by Kevincm

Let us move on to another Snapshot – this time focusing on the passenger experience onboard an American Airlines Airbus A321 (Transcontinental Configuration) in Business Class between San Francisco and New York JFK.

an airplane window with snow and a blue sky

In case you’ve forgotten how we do travel write-ups on Economy Class and Beyond, we have two major travel writing styles:

  • Trip Reports – These are full deep-dive reports taking you into the experience, the small things… as well as the big things!
  • Snapshots – These are bite-sized reviews that show you the product in some gentle headlines (and normally, only images shot on the phone)

Today, we’re on the Snapshot. The full in-depth review is… a multichapter faceted thing that is challenging more than I would like.

For those waiting for the Hotel Snapshots, they’ll be along later this week. Or when I get more than 10 minutes to type them.

Check-in

Beforehand (and to prevent a meal issue that I had on the Philadelphia to San Franciso flight), I ensured that I reserved meals for the onward segments. Check-in was conducted remotely, however, a weather warning was put in place.

Arriving at the Harvey Milk Terminal 1, I was able to complete the check-in formalities and check a bag for the multiple segments to Dublin Airport.

a building with a glass wall and a sign a sign above a road

people in a large airport

Security

At 9 am, there were minimal lines for security at Terminal 1.

a group of people standing in a line

As such, I was through the process in five minutes or so. The security experience is more European than not, even if the classic X-ray scanners are used.

people in a large room

Lounge

American Airlines offers an Admirals Club at Terminal 1. This is above the terminal area to provide a quiet place before departure.

a glass door with a sign on it

a room with red chairs and a television a room with a couch and a counter

At the time I arrived, Avocado toast was being offered, along with other best breakfast products.

a food stand in a kitchen

food in a pan on a counter

a display case with food on it

a coffee machine and cups on a counter

Boarding

Boarding was from the end satellite at Gate 27. Boarding was controlled by groups to manage the process of getting people aboard.

a large screen with information on it

a planter with plants in a building

a screen on a wall

a person sitting in a chair next to a white balloon dog
They’re all good dogs. 

The Aircraft

American Airlines deployed an Airbus A321 on this route. This is a three-class Airbus A321T, with First, Business and Main Cabin installed.

The Seat

In business class, the Collins Aerospace Diamond seat is installed. This is a 2-2 business class seat without direct aisle access.

a person holding a luggage in a seat

a seat in an airplane

IFE

American Airlines has chosen to install the Thales TopSeries IFE system. In business class, this is made up of the main screen as well as a remote control to remotely manage the content.

a screen on a shelf a hand holding a remote control

B&O Headphones were supplied for the flight.

a black headphones on a laptop

Connectivity

Onboard Wi-Fi is provided by Viasat via their Ku-based network. Pricing was reasonable, with $9 being charged for a full flight session, with stable service throughout the flight.

 

a screenshot of a phone and laptop a screenshot of a phone a screenshot of a phone

a screen shot of a blue circle with white text a screen shot of a blue circle with white text

Catering

It seemed that the caterers at San Francisco airport loaded a full cart, with all meals being served.

Pre-departure beverages were offered, followed by a pre-meal drink.

a bowl of nuts and a glass of water on a table

The meal followed. This started with a mozzarella and tomato tarter with a mixed salad.

a plate of salad and cheese on a table

This was followed by Sea Bream, with mashed potatoes and carrots.

a plate of food on a table

Finally, a choice of desserts was offered – I went for the classic of an ice cream sundae.

a spoon in a glass cup with ice cream and a plate on a white cloth

Post-meal, I switched drinks for a long flight.

a can of soda and a glass of water on a table

Before arrival, there was a service of warm cookies.

a cookie on a plate

Arrival

The aircraft took 4 hours and 48 minutes to complete the flight part of the journey from San Francisco International, landing at New York JFK.

an airplane wing and a city at night a runway at night with lights and a city in the background

The Airbus A321 was directed to Terminal 8 Satellite, where we were .ld..

Upon approach to the gate, there was a 25-minute delay in finding a jetbridge driver to connect the aircraft to the gate.

From there, I was able to exit the aircraft and into the terminal area.

a woman walking by a luggage cart a group of people walking in a terminal

Other Pictures

a group of ships in the water

an airplane wing and a landscape

an airplane window with snow and a blue sky

an airplane window overlooking a snowy landscape

an airplane window with a view of the sky and clouds

The full trip report is coming soon…. once I line up some other segments into a running order that makes sense to someone…

And that’s more of a challenge than I would like…


Welcome to Economy Class and Beyond. Your no-nonsense guide to network news, honest reviews, in-depth coverage, unique research, as well as the humour and madness I only know how to deliver.

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