Air France-KLM group has been playing into the Air-Rail credentials as it expands its operation to Brussels. In response, the group has opened their refurbished Air&Rail Terminal in the Belgian capital.
The facility is located at Brussels-Midi/Zuid train station. It is open daily from 5.30 am till 18:30.
With the Air&Rail offer, customers have one single booking for their entire journey and a guaranteed seat on the next available flight or train, free of charge, if their flight or train is delayed. Dedicated support teams are on the ground, assisting customers in stations.
Members of Flying Blue, the loyalty program of Air France and KLM, enjoy all the benefits associated to their status too, including the accumulation of Miles, priority access to check-in counters thanks to the SkyPriority service, access to the Eurostar Lounge at Brussels-Midi/Zuid train station, additional baggage allowance, and free access to seat options on board their flight.
The Air&Rail Terminal is open daily from 5.30 am till 6.30 pm.
For Air France Passengers
Air France customers connecting in Paris-Charles de Gaulle benefit from the through check-in of their baggage from Brussels-Midi/Zuid train station to the final destination of their journey.
Air France customers travel in 1st class on board TGV INOUI.
Between 15th June and 22nd August, a 7th daily high-speed connection will be added between Brussels-Midi/Zuid train station and Paris-Charles de Gaulle airport.
For KLM Passengers
KLM SkyPriority customers transferring from train benefit from priority check-in, boarding, and baggage handling as well as priority lanes at security and immigration at Amsterdam Schiphol Airport.
Passengers transiting in Amsterdam Schiphol Airport can check in online from 30 hours before departure, for their entire journey, including the train travel on Eurostar, with a last a last check-in time up to 15 minutes before departure.
KLM customers travelling in Business class also travel in Premium on Eurostar trains.
In Quotes
Marjan Rintel, KLM CEO said
“We’re proud to continue investing in the Air&Rail product. We remain fully committed to ensuring a smooth customer journey, making the train an ever-better alternative to air on short-haul routes in Europe. We’re working closely with our partners to optimize the Air&Rail offer for our customers, who can connect to over 300 destinations worldwide via Paris-Charles de Gaulle and Amsterdam Airport Schiphol”
Cementing important connections
Air and Rail links will continue to play an important part of travel, as airlines seek to improve their credentials – and one easy way to do that is to reduce flights on well-served rail corridors with a lower-carbon travel method.
Thus, the slots can be reallocated as needed.
The integration piece added too (so you travel as one-ticket, with onward rebooking) makes it easier from a consumer perspective – if something goes wrong, there will be someone to help you get to your destination.
Having a check-in counter at Brussels Midi/Zuid to cap it all off to make it friendly and accessible is the cherry on the cake for those who are happy to jump on a train for part of their journey.
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