The Hyatt Regency O’Hare, Rosemont IL
There and Back Again
It’s time to head to an Economy Class and Beyond Classic – The Hyatt Regency O’Hare. Let us see how this hotel is doing, and if there are some improvements at last…
In this adventure
- Let’s have a Melancholy Introduction
- To the 2:40 Coach and Heathrow Terminal 3
- Lounging in Terminal 3 with Cathay Pacific and American Airlines
- AA99 London Heathrow to Chicago O’Hare (Main Cabin)
- Into the USA and The Holiday Inn/Staybridge Suites, Rosemont
- Airplane Art Extra from the Holiday Inn/Staybridge Suites, Rosemont
- Hyatt Regency O’Hare
- Airplane Art Extra from the Hyatt Regency O’Hare
- An Unveiled Bean – Seeing Cloud Gate after works at the Plaza
- Did I mention I hate suitcases? The Hunt for a Replacement
- Exploring The Loop from Above with the Chicago L
- Random Food Adventures in Chicago
- Off to O’Hare Terminal 3. Wait. T3? With the American Airlines Flagship Lounge
- BA296 Chicago O’Hare to London Heathrow (World Traveller)
- Coffee and the Coach
- One step forward
With everything done at the Holiday Inn, it was time to hail a rideshare over the Hyatt Regency O’Hare on the other side of Rosemont. Whilst I would have considered walking two miles with all the trash, there are more than a few issues – the first being the suitcase – something I would have to deal with further along the line, and the other – the 10 lane Stroad just to get to the other side.
I do wish America at least made the effort to make their suburbs a little bit more walkable. The sad thing is that without Uber and Lyft, for travellers, it would be a lot worse, as you’d be trapped by the local taxi firms.
Ho hum. It was time to take a ride in suburbia. Thankfully, the Uber driver made a good time over to the Hyatt Regency O’Hare.
Hyatt Regency O’Hare
Private Group Rate.
I was welcomed to the hotel, and a door person offered to take my luggage. I passed, as I wanted to see how bad this bag was and if my next stop in Chicago was going to be a discounter to get a bag before I flew home.
Hello, Tentacle Monster friend. For those of you who play Pokemon Go, you should really look at the text for this Pokestop/Gym…
So there was the fun sight of me struggling through the hotel… fast realising that this bag would not survive the journey back to the UK.
I headed up to the mezzanine level to check in. As it was past midday, I skipped the early check-in fee (something this Hyatt loves to tack on). The rate for my stay was confirmed, and a twin queen room had been organised.
With that, it was time to greet the Tentacle Monster and head up to the 6th floor. With the atrium design, this could mean a rather long walk to get to the room from the lifts – thankfully, the room was on a corner, with only a short walk.
That’s helpful when I’m stumbling upstairs at 2 am at night and my mind isn’t with me. Although if I were to say the suitcase was annoying me now, it would be an understatement.
Going into the room, we’re back in a Hyatt Regency O’Hare room. If you haven’t been through the trip report in the past few times, Welcome to a normal queen double in the Hyatt Regency.
For those who like open air, I strongly recommend you get a room in the main block as opposed to the international wing.
Patio windows you can open are a thing.
Going into the room, we are in a typical Hyatt Regency O’Hare room. For those of you who haven’t been through one of my Hyatt trip reports before, we’ll go through this. Again. I only write about this place twice a year or so, so I’m normally monitoring for bigger changes in the room.
Dominating the room, we have a pair of Queen beds. As much as my friends love each other, having our own bed space is important, especially as we come back to the room at different times of the night and day.
Be it to rest or just to get away from people (a highly recommended thing when going to a conference).
The TV dominates the front of the room, and again, at an angle that if I was at home – I’d be worried about tipping over. It’s been there and fine – so I’m sure it’s “fine”.
This scares me still.
Don’t stop me worrying, I’ll be honest.
Underneath the TV is the safe and the fridge – which we’ve noted doesn’t get too cold sadly. It’ll help chill a drink but don’t use it for stuff that needs actual refrigeration.
Moved leftwards along the table, there’s a selection of Tea and Coffee with Hyatt using a no-name brand Keriug machine that’s a little more manual than the ones I’ve encountered at the holiday inn. It’s more than passable at making coffee… as well as spitting out hot water.
Interestingly, an IHG property went with Tea pods, whilst Hyatt went with Tea Bags.
Good for the instant noodle lover in your life. Or tea drinkers for the weird people. Although I would rely on other methods for water temperature if your tea requires a particular temp.
On the table, there’s the usual Hyatt Elite members’ water (and I haven’t been a Hyatt Elite for a long time at this point), lamp, table and a power cube – with both mains and USB outlets.
Not for you normies. Unless you want to pay (please… don’t).
Work lamp with a mains outlet
Good to see a three-way adaptor here with lots of USB-A power. Shame there’s no USB-C, but I’ll take what I can get.
I do like this power cube thing – for those of us with lots of items to charge it’s great. I would prefer to see the international-style sockets I saw on my Singapore trip – but one thing at a time as they say.
Near the lamp, there’s a single-seater armless chair.
Between the bed, there’s the noisemaker and an alarm clock.
We’ll head into the bathroom – because pretty much the same as always, with an individual soap bar, hair dryer, with pump items for lotion, shampoo, bath and body wash.
This is all fine, but we’ve worked out it is best to have showers or baths outside the core morning hours – otherwise, the temperatures can vary widely… to the point where one of us yelps either with heat or cold water. There’s no winning during the peak morning hours.
Hand soap (indidival), and body lotion (bulk packed).
Other bathroom amenities are bulk-packed.
The usual amenities are in the bathroom, which is good to see. While they may have gone bulk for the amenities, they are the same as they have been for some years (although I remember White Ginger and how much I liked it… not that many others did).
At least there’s a bathtub. An increasingly rare thing in hotels, these days.
Finally, in the cupboards was an iron, an ironing board and spare bedding.
Yes, I do go about this. Will German hotels ever get a clue? I doubt it.
For the views, we were facing out towards the interstate, the L station (showing that the hotel isn’t far away from L Station… it’s just an odd walk under a highway and across some offramps) and the approach to O’Hare Airport.
So close you can see it.
In terms of facilities, it’s the usual, with the restaurant primarily being used for a buffet in the morning, and the Red Bar doing the heavy lift in the afternoon and evening.
Restaurant.
The RED bar.
And the Coffee Shop, which does good trade no matter the time of day it seems. At least the lifts were mostly working this trip – so, the waits were short, and the amount of people wasn’t crush-worthy.
Other than that, the rooms were made up and restocked daily, and it seems after the cuts over the past few years, things are starting to settle down. Convention and party business was noticeably up from the previous trip – a sign that people are starting to travel again.
Check-out was conducted on Monday morning after the busy weekend with my friends.
With the expected charges on the receipt, I was able to proceed – as well as drop off my luggage for a while, whilst I explored more of Chicago that I hadn’t done before.
Overall
I can see signs of improvement after a few stays here which have been less than great (if I’m honest). The service offered has been established, with little bits of improvement work happening all the time – which is good to see in such a landmark property (especially at the price the hotel charges on rack rates).
There are also little things, like the front-of-house greetings too, staff looking out for issues.
At least the basics were done well, with the ever-so-comfortable Hyatt bed. I swear I get good night’s sleep more than not on those – or it could be down to the fact I’m exhausted by the time I get up to the room each night.
I’m a lot more inclined to recommend the hotel if you’re overnighting before a flight.
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