Economy Class & Beyond

Aer Lingus to operate Dublin to London City Airport (with CityJet)

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It seems that adding more lines is the thing Aer Lingus want to do, and is planning to spin up a six times a day service between Dublin and London City Airport. The airline will operate the service with CityJet from the 28th October, with six services a day during the week, and a reduced frequency during the weekend. CityJet Avro RJ85 at Dublin Airport - Image, Economy … [Read more...]

SNAPSHOT: Aer Lingus EI273 – Birmingham to Dublin

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Time for a Snapshot - this week looking at the Passenger Experience on Aer Lingus between Birmingham Airport and Dublin For those of you who are new to the blog: Trip Reports – These are full deep-dive reports taking you into the experience and the small things… as well as the big things! Snapshots – These are bite-sized reviews that show you the … [Read more...]

Airplane Art – LAN (LATAM) Chile Boeing 767-300ER at New York JFK

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It's Sunday again, and so it must be time for some airplane art. This week, sitting in the sun at New York JFK International Airport is a LAN Boeing 767-300ER (part of LATAM) waiting its next journey Three divisions of LATAM operate flights to New York JFK with LATAM Brazil serving São Paul, LATAM Chile serving Lima and Santiago de Chile and LATAM Ecuador serving … [Read more...]

The Dublin US Pre-Clearance Experience – Room for improvement?

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Flying into the USA yesterday, I was routing via Dublin - and this means utilising US Pre-Clearance at Dublin Airport. Follow the signs. Some useful pointers first. The US Pre-Clearance area is on a lower floor. Follow the from the gate area, and head downstairs And get comfy. Summer time traffic is causing up to 60 minute queues at the moment. You'll … [Read more...]

British Airways pulls Tehran… Again

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It seems that with economic sanctions coming back into play, the demand for flights to Tehran is drying up - fast. British Airways will suspend its London Heathrow to Tehran operation from the 22nd September 2018, with the last inbound service returning on the 23rd September. British Airways Boeing 777 at London Heathrow - Image, Economy Class and Beyond. The current … [Read more...]

20% off Alitalia flights between the UK and Italy!

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It seems that Alitalia are looking for passengers, with an offer of 20% off flights between the UK and Italy. Alitalia Airbus A320 - Image, Economy Class and Beyond. To take advantage of this offer, you'll need to use the code BESTUK when booking the flight. The offer is valid for both Economy Class and Business Class. You'll need to book flights between from … [Read more...]

Primera Air to start Brussels to USA services

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Ah. The continuing saga that is Primera Air continues - this time with the airline announcing it is to start services up from Brussels to the USA. Primera Air Boeing 737-800 at Birmingham Airport - Image, Economy Class and Beyond. The airline is planning to operate out of Brussels National Airport (as opposed to Brussels South - Charleroi) to three destinations: … [Read more...]

Air China signs for Recaro CL3710 long haul seats in Economy Class

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Recaro are busy filling its order book - this time for an order of 2500 seats for Air China. The airline has selected the CL3710 for its Airbus A350 fleet. RECARO Aircraft Seating CL3710. Image, Recaro Aircraft Seating These will be fitted 10 Airbus A350-900 aircraft for the Air China long haul fleet, which was delivered to Air China on the 8th August 2018, and had it's … [Read more...]

Dear Airport User Experience designers. Fix this. Please

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I decided when checking in my Aer Lingus flight today - I would try the new Self Check-In kiosks at Birmingham Airport These baggage weighing, take money, print boarding passes. As the queue was a little long (and I still love paper boarding passes), I decided to check in. First thing it asks is your Passenger Name Record (PNR). I was then presented with this UX … [Read more...]