Economy Class & Beyond

Marriot backs down from banning personal WiFi hotspots

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In a not too surprising move, Marriott International is to back down from its FCC request to block personal wifi devices (such as MiFi's, Personal Hotspots on phones). The company released the following statement Marriott International listens to its customers, and we will not block guests from using their personal Wi-Fi devices at any of our managed hotels.  Marriott … [Read more...]

Gogo ceases issuing fake certificates – and why it matters

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Note from Kevin: Parts of this article were first published on Runway Girl Network at http://www.runwaygirlnetwork.com/2015/01/13/gogo-no-longer-issuing-fake-google-ssl-certificates/. I encourage you to visit Runway Girl Network for unique analysis in the Passenger Experience field. For those of you who use Gogo in the air will notice that YouTube is accessible again (as I … [Read more...]

A Hotel Tonight? It’s worth shopping around…

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On my way home from my epic Tier Point run, I had this idle idea of actually staying at a hotel and crashing for a while in peace and quiet. Not the worst idea in many respects I think we can all agree with the flying that I've done recently. For a giggle, I fired up Hotel Tonight on the phone to see what it could pull in the Heathrow area. My "preferred" (well, that's a … [Read more...]

The case of the missing e-ticket, and a class one omnishambles…

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EDITORS NOTE: This might be a bit ranty. Advanced apologies. Good morning from Dublin's fair airport - where at the moment, I'm in a livid mood if I'm brutally honest. Yes dear reader - livid. On the way back from New York last night, I found that my ticket had been booked into economy class on the final segment on my I7SALE fare. Whilst it's only a 1 hour 20 … [Read more...]

US Airways Economy class… Is it as bad as I remember?

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Good morning from my downgraded flight to JFK. Is US Airways economy as bad as I remember? Well considering the "retro plane" I had between Honolulu and Phoenix... (Boeing 757-200). Now, compare to what I have in economy... (Airbus A321) And the worst part is... I haven't even take off yet. This is going to be a long 5 hours.... So... Yes it … [Read more...]

Reward flight savers… a real saver

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Due to the scheduling chaos created by British Airways - with an A318 out cold - I've had to chop and change my onwards itinerary quite heavily. I had booked a return Ryanair flight - but I can't make that due to the new timings imposed - which has put that connection in the bin. Good thing it was only £25. I therefore need to position back to London to get home - and at … [Read more...]

Changes and Downgrades – the life of Tier Point runner

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Good morning from Waikiki where I've spend the past 2 hours on the phone with British Airways trying to sort out my flight home. And it's all down to an A318 going technical. Apparently one of them has a problem, which is screwing everyone else up. So I had this schedule change file in - and to say I wasn't happy would be an understatement... So, what's wrong with … [Read more...]

Gogo no longer replacing Digital Certificates on sites? Maybe

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Good morning from US1510 as I'm my next leg to Phoenix, Arizona. Time to update a story that I looked into earlier this week, when Gogo wireless were appearing to do man in the middle attacks by inserting their own certificates to manage traffic to streaming sites - such as Youtube. Well, being at 35,000 fit using GoGo today (But buy it on the ground - $16 vs $30 or so on … [Read more...]