British Airways announced that it opening its Aberdeen lounge – with the new concept lounge that was first spotted in Rome.
Window view of the lounge – Image, British Airways.
The lobby has been designed so that customers travelling through the lounge quickly, can get a quick bite to eat before they head off for their flight. For those customers with more dwell time, the airline has created a relaxing ambience with seating overlooking the runway.
The lounge features bespoke furniture for the airline, as well as lighting and marble topped tables. As per the Rome lounge, it will feature a granite topped bar too (rather appropriate for one of the nicknames of Aberdeen is The Granite City)
As can be seen, there are power outlets aplenty. In addition, free wifi is offered in the lounge. Catering options will include Aberdeen Rowies being offered at Breakfast, with other food being offered during the day.
On the launch of the lounge , Sarah Klatt-Walsh, British Airways’ Head of Product, states
“We are committed to investing in our lounges as part of our £4.5bn investment programme and are delighted to be opening the next one in the series in Aberdeen.
“Our new design concept has been created to make better use of the space in our lounges, while still making it feel contemporary and luxurious. We have focused on technology, offering complimentary WiFi and ensuring there is plenty of access to USB and power points, enabling customers to work, surf online and charge personal devices.
“We have already had really positive feedback from customers who have experienced our new lounge in Rome, and we think those travelling through Aberdeen will love the new look and feel.”
Whilst the lounge network has at Heathrow is showing signs of age (the Galleries concept), some of the Terraces lounges in the British Airways system are showing their age, with need for updates. The airline is working on the New York JFK T7 lounge upgrade at the moment.
Further refurbishment work will be conduced at Geneva, San Francisco, Johannesburg, Chicago (from which your author has noted it being a lightless box) and at its home base of Heathrow airport (which is a new thing it seems).
For some, a lounge is a place to work before a flight, for others to grab a quick bite and for some, to relax. It seems British Airways are hitting the right notes with the design, and paying attention to the small passenger experience details.
It’ll be interesting to see how this concept is expanded across its network – because some of the lounges need more than a lick of paint…
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