Two sides of the IAG Coin – Widebodies and Short Routes
- Let’s do a challenge
- Off to Heathrow
- Points to be Made vs Economy Class and Beyond – Two idiots race across Heathrow
- Heathrow Terminal 5 and The British Airways Galleries South Lounge
- IB3167 London Heathrow to Madrid
- Crowne Plaza Madrid Airport
- Exploring Madrid for the morning
- Back to Barajas and the Iberia Lounges
- BA461 Madrid to London Heathrow
- To the trains!
- Two sides of the IAG coin
Two airlines owned by one group – International Consolidated Airlines Group. Yet, as “full service carriers” yet both on the same side of a very different coins.
Yes, there are efficiencies that are being made (for example, headphones in Iberia C are the same as Club World and the infamous grey sick bag) – but each airline showed their own personalities and warmth With Iberia, the crew were warm, happy to top up drink, and happy to make money on the duty-free cart, whilst the British Airways, there seemed to be a focus on customer service and making the plane work hard.
Both however have kept their own identities – no matter how much IAG tries to re-brand all its airlines with an Eurowhite body, and coloured swoops on the tail.
Both flights come with a solid “try them out” recommendation from me – least of all for the novelty of trying out a narrow body on such a short distance (and if you want further wide-body fun, LATAM also opoerate a Boeing 787 between Madrid and Frankfurt, normally with cheap Business and Economy Class fares)
But in single lines…
British Airways Galleries South Lounge – Slowly improving.
Iberia Business Class – More than passable for a short-haul flight, and one product I’d like to try when flying long haul.
Crowne Plaza Madrid Airport – A more than passable airport hotel
Iberia Schengen Lounge – Adequate for short-haul, with lots of different spaces.. But full-on lounge dragons in the area.
Iberia Non-Schengen Lounge – Much better catering here, and as well equipped as the Schengen lounge. But its placement smack bang in the middle of the duty-free shop…?
British Airways Cub Europe in BA First – Improvements all around. But it does show off the issues of Eurobusiness seating
And that’s it for this trip report. I hope you found it a bit different from the usual ones I write here. In addition, I’d like to thank Tim at Points to be Made for suggesting this mad idea, helping film the video and edit it.
In a couple of weeks, I begin a long trip… combining two trips into one – my regular trip to Chicago, as well as Aircraft Interiors Expo and The Passenger Experience week. Please thefore join me in More Business and More Pleasure – A Divided Trip report with American Airlines and British Airways.
Until we meet again in the trip report pages – safe travels!
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