Stansted Airport is increasing the amount of check-in area, with the latest upgrade to the airport.
A total of eight extra desks have been opened in the check-in area, with TUI being the first tenant in the area.
The new Check-in Aera – Image, Stansted Airport
The project team and TUI celebrating the new area – Image, Stansted Airport.
According to the airport, the desks are in a ‘shoreline’ configuration which means that when passengers enter the terminal the new desks will be directly in front of them. There is also visual navigation, with new white to black floor tiles surrounding the check-in zone which subtly helps passengers navigate where they need to go.
The airport anticipates the new layout will give passengers a more intuitive and easier journey through the airport and provide more flexibility to allow us to accommodate new airlines in the future.
In quotes
Paul Willis, Business Change Director for the London Stansted Transformation Project
“This is a really exciting time for London Stansted and our passengers, and this is just one example of the many planned developments in the terminal building which will help transform and improve the experience for the millions of passengers travelling through the airport each year.”
Expanding for demand
Demand continues strong at Stansted Airport, and with 20 extra check-in desks, the carrier is meeting the need of its passengers – who in some cases don’t want to carry their luggage aboard, and need to check-in.
And these services mater as this is the first touch physical touch-point between a passenger and an airline – especially as the opening comes just before the main summer holiday rush./
With a further eight desks to be added – and providing they’re staffed when passengers turn up to check-in – the passenger experience passing through Stansted Airport should become a lot easier.
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