Japan Airlines has announced it will start a new service – called JAL Covid-19 Cover, as part of its JAL FlySafe program to provide reassurance and support to passengers.
Japan Airlines Boeing 787-9 at Helsinki Vantaa Airport – Image, Economy Class and Beyond/
The JAL Covid-19 cover service is provided by Allianz Travel. It includes coverage of up to €150,000 in total medical costs resulting from the initial COVID-19 testing fee and subsequent medical treatment for those that test positive during their travels.
Additional coverage for isolation costs and repatriation is also included for those requiring such after a positive diagnosis.
The service will feature a global 24-hour support line in English and Japanese. This will be available to assist customers exhibiting symptoms and to provide peace of mind throughout their journey.
The coverage will offered from 23rd December December 2020, through to 30th June 2021. It will be valid for 31 days from the first leg of an international Japan Airlines flight, expiring after 31 days, or when you return to your country of residence.
For full details and exceptions, the details are at https://www.jal.co.jp/jp/en/inter/jalcoronacover/index.html
In Quotes
Hideo Ninomiya, Managing Executive Officer of Passenger Sales, Japan Airlines said:
“As international flights gradually return to service, the JAL Group has implemented key measures against COVID-19 to provide customers a safe and secure travel experience. While it may take time to welcome back customers on a global scale, we hope this coverage with Allianz Travel will provide reassurance to those that need to travel today,”
Patricia Moon, CEO of AWP Japan Co., Ltd., member of the Allianz Partners Group said:
“AWP Japan is very proud to support JAL in this service. Our assistance teams will help provide peace of mind to JAL’s passengers in these challenging times. Allianz Travel is the specialized travel-related insurance and services brand from Allianz Partners, and we will leverage our vast experience in emergency assistance to travelers and our global medical network to support passengers affected by COVID-19,” s
Building confidence to travel
Airlines have their own cleaning standards to help things along, but offering COVID-19 insurance is another of providing passenger reassurance when they are travelling.
Whilst entry into Japan remains very limited for now, for those who can – the extra reassurance might be worthwhile.
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