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You are here: Home / Trip Reports / Snapshot / SNAPSHOT: British Airways 921 Stuttgart to London Heathrow

SNAPSHOT: British Airways 921 Stuttgart to London Heathrow

05/10/2021 by Kevincm

Time for another snapshot, this time looking at the passenger experience between Stuttgart and London Heathrow with British Airways

For those who have forgotten, I have two major travel writing styles:

  • Trip Reports – These are full deep-dive reports taking you into the experience and the small things… as well as the big things!
  • Snapshots – These are bite-sized reviews that show you the basic product in some nice gentle headlines (and normally, only images shot on the phone).

Today, we’re on the Snapshot review. The full in-depth review is currently under the first draft (or as some might call it, I’m still editing the thing).

Pre-Checkin

Before travel, to comply with UK entry regulations a Lateral Flow test was taken and a Day 2 arrivals package was booked. This was confirmed at check-in

 Check-in

Check-in at Stuttgart Airport was busy, with check-in opening two and a half hours before departure. As I dropped my bag, my documents were checked – this includes:

  • Passenger Locator form
  • Day 2 test booked
  • Departure LFT result.

people in a line at an airport

With the documents checked and bag checked through to London, I was able to proceed

Security

Whilst there appears to be a fair amount of traffic at Stuttgart Airport, a lot was still closed. This included Fast Track security. However, it was quiet enough to be in and out of the security area in under five minutes.

a red carpet in a building

Lounge

Closed at the time of writing. My lounge was the public area and a bottle of Mezzo Mix.

people in a building

a screen with information on it

Boarding

Boarding was from the Non-Schengen gate at Terminal 3. Boarding groups were used and managed to run the boarding process.

a group of people sitting in a waiting area

a person walking on a walkway

The aircraft

It’s another Airbus A320ceo that would do the heavy-lift between Stuttgart and London.

an airport with an airplane in the background

Seating

On this aircraft, all the seats were the Collins Aerospace Pinnacle seat. Semi-regular readers of this blog will know my exact thoughts on it.

a seat in an airplane

a person's legs in a seat

a person sitting on a plane

The middle seat was blocked for use as a cocktail table.

a close up of a bag

In-Seat Power is available at the lower section of the seat in front. Both mains and USB outlets are accessible.

a white cord plugged into a black object

Wi-Fi

Onboard Wi-Fi was provisioned on this flight using British Airways .Air platform.

This inflight connectivity solution is a branded version of the EAN (European Aviation Network) product, which is in use with the Lufthansa group as well.

a close up of a pink object

Sign-up was simple enough, with a messaging option, a fight pass and a one-hour pass offered.

a screenshot of a flight schedulea screenshot of a phonea screenshot of a phone

Speeds were as expected – with just over 1Mb both ways

a screenshot of a video test a screenshot of a phone

The onboard shop is also available from here too if you need to top up items, or order service items in EuroTraveller.

a screenshot of a food and drinkscreenshot of a screenshot of a food and drink

Is it enough to stream a video? Amazingly… yes. We’ll go into that in the full review.

Catering

Dettol wipes with a waste PPE bag was given out when boarding the aircraft. For the onboard service, salads were offered. I took a Chicken Salad, with a raspberry mouse and olive bread

food on a tray with drinks and a bowl of fruit

a plate of food on a table

a bread roll on a plate

a bowl of red soup with fruit and a plate of food on a tray

Champagne and water were accepted for this flight. In addition, a cheeky coffee was requested before landing.

a cup of coffee on a table

Landing

Whilst there was no need to stack at Heathrow, we proceeded with a city/river approach.

an aerial view of a city at night

On landing however, the aircraft was directed to a hard stand for bussing to the terminal

a man walking down a staircase with a suitcase

UK Immigration

I was directed initially to the e-gates – however, knowing I would be thrown out of them, I went directly to a Border Agency staffed station. I was queried where I flew in from and after a scan of my passport, I was let through.

people walking in a hallway with white circles on the ceiling

a group of people walking with luggage

a man standing in a line in an airport

No attempt was made to ask for my Passenger Locator Form or any other UK pre-requirements.

Luggage delivery was quick, allowing me to exit the terminal in a reasonable time and make the bus onto the hotel.

a hand holding a suitcase

The full review of BA921 soon!


Welcome to Economy Class and Beyond – Your no-nonsense guide to network news, honest reviews, featuring in-depth coverage, unique research, as well as the humour and madness as I only know how to deliver.

Follow me on Twitter at @EconomyBeyond for the latest updates! You can follow me on Instagram too!

Also remember that we are part of the BoardingArea community, bringing you the latest frequent flyer news from around the world.

DN: MP16-10

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