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You are here: Home / Trip Reports / Snapshot / SNAPSHOT: British Airways 296 Chicago O’Hare to London Heathrow

SNAPSHOT: British Airways 296 Chicago O’Hare to London Heathrow

15/11/2024 by Kevincm

Time for the last Snapshot from this collection, focusing on the passenger experience on Britsh Airways 296 between Chicago O’Hare International and London Heathrow.

an aerial view of a city

I’m sure you know how I do this travel writing thing by now. But for those reading this for the first time, I have two major travel writing styles:

  • Trip Reports—These are full, deep-dive reports that take you into the experience, the small things and the big things!
  • Snapshots – These are bite-sized reviews that show you the product in some gentle headlines (and normally, only images shot on the phone)

We’re on Snapshots at the moment as I finish up getting this trip report into some sort of manageable working order (and it’s close. I just need to spend an evening designing collages when I have more than a few minutes).

Booking

This flight was booked as part of a return trip via British Airways online, costing £580 in total. Once booked, I could pre-assign seats as needed (a benefit of being a British Airways Silver).

As British Airways does not offer any extra-space Economy Class seats, I chose one near the front of the Economy cabin.

Check-in

Because of additional requirements (a capture of my passport was required), I elected to check in at the airport as opposed to the BA On-Line Check-In Function. During the aborted Online Check-In process I was offered a buy-up to Club World for £950. This was declined.

British Airways has moved its departures at Chicago O’Hare, with arriving flights being handled at Terminal 5 and departing flights handled at Terminal 3.

a sign in a buildinga sign in a buildingpeople in a terminal

Thus, the check-in desks for the airline are in the far-right of the departures level, where Iberia, Aer Lingus and Japan Airlines are also handled.

Both bags were accepted for flight without issues.

Security

Security control was carried out at Line 7, with one agent and one security line being operated. Pre-check customers could go via Line 6A. Both bags were pulled and searched due to the photography gear in both bags.

a sign with red text and blue text on ita sign on a stand

From here, I was able to access the airside area at O’Hare Terminal 3.

a group of people in a large airport

Lounge

British Airways passengers can utilise the American Airlines Flagship Lounge the H/K segment of the terminal. Access to the lounge is by fare and status, with an Oneworld Saphire allowing me access to the Flagship Lounge on an international itinerary.

people walking in a buildinga large picture of a city on a walla close up of buttons

Entering the lounge, there are different seating types.

a group of people sitting in a lounge area

a man sitting on a coucha red chairs and a table in a room

Towards one end of the lounge, there was a dining area, with drinks available across the lounge.

a person sitting at a counter in a room with a laptop

The food options were a mixture of hot and cold options – with it all served buffet style.

a kitchen with food on the countera buffet table with many trays of fooda buffet with food items on the counter

a trays of food on a counter

There was also a comprehensive spirit and alcohol selection, with soft drinks supplied in canned and free-flow forms.

a group of bottles on a shelfa group of bottles in a metal sink

Boarding

Boarding for the British Airways flight to London flight was from Gate K12. As usual, the boarding process was managed by group number.

At the gate, identification and US CBP protocols were cleared to allow me to leave the USA.

people walking in a buildinga group of people standing in a line in a building

The Aircraft

A British Airways Boeing 787-10 (G-ZBLC) would take me to London Heathrow that evening.

airplanes at an airport at night

The Seat

This being a 787-10, it is configured in a four-class configuration with 8 First Class seats (Based on PRIME Seat), 49 Club World seats (Based on the Collins Aerospace Vector platform), 35 World Traeller Plus seats based on the Recaro PL3510 and 165 World Traeller seats (based on the Recaro CL3710).

a woman walking on an airplanea group of people on an airplanea row of seats in an airplanea tissue on a seat

As I was in World Traveller, I would be on the Recaro C3710 seats.

a seat on a plane

IFE+C

The seat was fitted with a 10″ Panasonic eX3 family display. There was a USB port fitted under the screen, with a shared mains outlet below. Various boxsets and films were loaded – along with the airline’s partnership with Paramount Plus.

a screen on a vehiclea hand holding a pair of headphonesa screen on a vehiclea screen on a plane

There was inflight connectivity provided by IntelSat’s 2Ku system. On this flight free messaging (text only) was provided to Executive Club Members.

a screenshot of a phone

Food and Drink

The first pass down the aisles was a drinks service, with an offering of wine for dinner made. Interestingly, no snacks were offered.

a group of cans and a cup of soda

The main meal service pass followed, with a choice of chicken or pasta.

A tea/coffee pass was made when the trays were collected.

a food in a bag

a tray of food with yellow wires

 

For breakfast, an egg and cheese bagel was offered throughout the cabin.

a two cups of coffee and a bag of food on a tablea bagel and a cup of coffee on a table

Approach to London.

The aircraft made its approach into the United Kingdom via Ireland, descending via Liverpool and Birmingham. This was followed by the aircraft being placed in the Bovingdon stack.

an airplane wing above the cloudsan airplane wing in the skyan airplane wing above clouds

After exiting the stack, the aircraft turned over London, making a River approach to Heathrow Airport.

an airplane wing and city belowan aerial view of a cityan airplane wing and city viewa city with a bridge and a riveran aerial view of a citya city with a river and bridges

Landing

The Boeing 787-10 arrived on the North Runway at Heathrow Airport. This allowed for a quick exit from the runway towards the Terminal 5 complex.

an airplane wing on a runwaya plane on the runway

Arrival and Luggage collection

With the aircraft arriving at the far side of Terminal 5 C, there was a short walk to the Transit to Terminal 5 A for UK Border clearance (conducted manually).

people in a building with people walking

people in a terminal with people walking

My bags were delivered in around 35 minutes after landing – a major improvement over previous trips through this terminal, allowing me to exit into the public area in a quick enough time.

luggage on a cart with luggage

From here, I was able to enjoy the restorative effects of a mug of coffee – before boarding a coach for onward transit.

people standing next to a train

The full review of British Airways 296 in Economy Class is coming soon.


Welcome to Economy Class and Beyond. Your no-nonsense guide to network news, honest reviews, in-depth coverage, unique research, as well as the humour and madness I only know how to deliver.

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