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You are here: Home / Passenger Experience / What’s its like renewing your UK Passport in person?

What’s its like renewing your UK Passport in person?

10/03/2026 by Kevincm Leave a Comment

Although my maroon passport has gone through several shades of pain, a few losses, and its chip is long since dead, it’s time to renew my UK Passport.

So, join me in my adventure to get a “Blue” United Kingdom Passport.

a hand holding a passport

How do you renew a UK passport?

There are a few ways you can renew a passport in the UK (and you’re inside the UK)

  • Online (normal speed) – It’ll take up to three weeks normally,
  • By Post – It’ll take up to three weeks normally, and costs £12.50 more than the online service
  • At a Post Office using the Check and Send Service (both digital and postal)
  • One-week Fast Track (online application).
    •  Can be used to renew a passport, change personal details on your passport (for example, your name, place of birth or gender), replace a lost, stolen or damaged passport or get a child’s passport
  • One Day Premium Service (online application)
    •  Adult replacement passports only.

If you’re a first-time passport applicant, the rules are different. See https://www.gov.uk/apply-first-adult-passport

Should you have lost your passport, or something else has happened other than a straight renewal, then you won’t be able to use the same-day service and must rely on the other services. In other words, plan before you hit the book button.

If you’re going to take advantage of the Fast Track and Premium Services, you are required to visit one of the Passport Offices for an interview. These are in:

  • Belfast
  • Durham
  • Glasgow
  • Liverpool
  • London
  • Newport
  • Peterborough

If you are outside the United Kingdom, there are options, but they do vary, as well as cost more. See https://www.gov.uk/overseas-passports.

Costs

Prices have gone up (as usual), as I’ve covered on this blog more than once. Here’s the consolidated price list from HM Passport Office as of March 2026, if you are applying inside the United Kingdom:

Normal applications

Apply online
Apply by paper form
Adult (16 and over) standard 34-page passport £94.50 £107
Adult (16 and over) 54-page frequent traveller passport £107.50 £120
Child (under 16) standard 34-page passport £61.50 £74
Child (under 16) 54-page frequent traveller passport £74.50 £87
Passport for people born on or before 2 September 1929 Free Free

One Week Fast Track

Apply online
Apply by paper form
Adult (16 and over) standard 34-page passport £178 N/A
Adult (16 and over) 54-page frequent traveller passport £191 N/A
Child (under 16) standard 34-page passport £145 N/A
Child (under 16) 54-page frequent traveller passport £158 N/A

Premium Same Day

Apply online
Apply by paper form
Adult (16 and over) standard 34-page passport £222 N/A
Adult (16 and over) 54-page frequent traveller passport £235 N/A

Data – HMPO
https://www.gov.uk/passport-fees
https://www.gov.uk/get-a-passport-urgently

And on the matter of photos

I hate them, but to be honest, I used a Photo-Me machine this time. This generated both a print and a digital photo code that could be uploaded for use by HM Passport Office.

Whilst you can upload a selfie, you are going to have to be very precise, due to the requirements for identity documents.

See https://www.gov.uk/photos-for-passports… but if you’re not sure, swallow your pride and pay £10 for a Photo-Me print.

a poster on a wall
Yes. You have to look as unhappy as this. Get used to it.  

a screen with a picture of a person's face
When you hit OK, you’ll get your photos, as well as a unique code which you put into the Online Application form. 

I did.

I still look unhappy as hell in them.

My circumstances

Since I work out in the field during the week (as blogging doesn’t pay for me to be sitting at home), I decided to spend a day getting my new passport via the One Day Premium Service.

This time, instead of heading to London and ExCEL, or other exotic locales such as Peterborough or Newport, I decided to head to Liverpool to get my passport renewed.

With a photo submitted and the fee paid for a 54-page passport (giving the slight cost difference), I was ready to head to Liverpool.

My adventure

My journey starts at New Street Station at 6:45 in the morning. Because I love the early starts, and I had a 10 am appointment. I could have set an appointment for later in the day, but sometimes, it’s best to get things done and dusted.

people walking in a building
New Street in the morning

a sign in a store
Morning Pret (amazingly, I skipped coffee at this point). I’m on the 7:04 off Platform 4B

I’ll have more in a trip report segment… but here’s something rare at peak time, an empty train heading out of Birmingham New Street.

a train with seats in the back

Thankfully, the train was only slightly delayed, arriving at Liverpool Lime Street Station around three minutes late.

After a couple of diversions, I headed to the HM Passport Office in Liverpool. It’s about a 20-minute walk from Lime Street – and I was stretching it out as I was very early.

a street with a building and a street sign

a building with a sign on the side

It’s important to note that the Passport Offices operate on an appointment-only basis. Thus, you must have an appointment. 

For those in an emergency, there is a little leeway in terms of advice.

a sign on a window

I made it to the Passport Office and was granted an early interview. Thus, I entered, conducted a security check, and checked in for my appointment.

In all honesty, I had zero time to sit down, as I was called forward within a minute for my appointment.

a row of chairs in a room

The passport office normally suggests 10 minutes for an interview – mine took 5 minutes. During that time, my application was checked, and my previous passport was handed over.

It was then clipped in the corner – indicating it is no longer valid for travel. With that done, I was handed a notification slip and asked to return in four hours. Providing there are no issues, the new passport should be ready.

a person holding a passport
Clipped passport = no longer valid for travel 

a paper with a pen on it
Whatever you do, don’t lose this slip. 

So, what did I do during those two hours? Simply put, this article didn’t write itself. There were also other articles that I’ve been writing in the background whilst I waited. I might have also logged onto the office server to do a few things, too.

But even I get bored sitting on my own in Starbucks. I went for a walk around the city, looping back to High Street and looked at things as the clock ran down.

a statue of a woman in a city
The River Mesery – in statue form

a street with buildings and a clock tower
Looking towards the River Mersey 

a building with a clock on top
Town Hall.

At the appointed time, I returned to 101 Old Hall Street (the Passport office).

a street corner with a building and people walking around

As collections are in the same general area as interviews, another security check was completed. After handing over my passport slip (which needed to be signed), I was presented with a red envelope.

It was broken open, with my new passport inside. I was asked to check the details and sign it.

a hand holding a passport
It’s “blue” dah dah dee dah dah dah…. 

With that, my appointment was over, and I enjoyed the rest of the day in Merseyside.

a tunnel with cars and a road
Off into the Birkenhead tunnel and to the Wirral. 

Once you’ve got your new passport

If you got your new passport in person, you’ll be asked to sign it in person. But once you’re out of the passport office and in a secure space, make sure you take appropriate photos of the main pages that you need (ie, the photo page) and make sure you have it to hand.

You never know when you need to upload it, or need to refer to get the passport number – especially if you’ve burned your old passport number in your head.

Overall

It isn’t a hard process to get a UK Passport renewal, whether it’s your first time renewal or you have lost count of the times you’ve replaced it.

It’s a straightforward enough process (aided by it moving mostly online), requiring you to read the instructions, get an updated photo which meets The Passport Office’s requirements (and I’d say that’s probably the hardest thing).

Provided there’s no damage to the passport, it’s a quick enough process, and even quicker if you pay out for the Premium Service or One Week Service.

Just budget for everything on top of the passport. Photos, train rides and food add up quickly enough for a day out.


Welcome to Economy Class and Beyond. Your no-nonsense guide to network news, honest reviews, in-depth coverage, unique research, as well as the humour and madness I only know how to deliver.

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