Airlines love segmenting anything to drive revenue. Delta Air Lines is updating its product stack, with many changes across the classes of travel. What’s changing? Starting 15th of May, for flights on or after 1st October Oct. Delta will offer a combination of products and experiences. Delta’s seat products will now be classified into the following … [Read more...]

If there's one airport terminal I was always happy to get out of in a hurry, it's Manchester Airport Terminal 3. From its tight corridors, sluggish security and limited roaming areas, it isn't a great passenger experience (especially when I used to go through here on long-haul, or ending journeys with short-haul flights). Thankfully, Manchester Airport Group has announced a … [Read more...]

After teasing about it for weeks, United Airlines revealed its new interior for upcoming Boeing 787-9 deliveries. The United Elevated interior for new Boeing 787-9 aircraft will include two new business class suites, the greatest number of total premium seats in United's fleet, an Ossetra caviar amuse-bouche service, Starlink connectivity and 4K OLED seatback … [Read more...]

Cathay Pacific has reopened one of its lounges at Hong Kong International Airport - with The Bridge being reopened after refurbishment The Bridge is located near Gate 35 in Hong Kong International Terminal 1, at the intersection of the terminal. Upgrades to the lounge include biometric as well as traditional lounge check-in methods and a new dining area, finished in … [Read more...]

Ah. There's nothing that causes a fight faster than innocently asking, "Jam on top or Cream on top?". Of course, I'm referring to the tradition of Afternoon Tea, which American Airlines is planning to try out. You have arrived at a propitious moment, coincident with your country's one indisputable contribution to Western civilisation. Afternoon Tea - Hugo Drax, … [Read more...]

For some in the United Kingdom, Tea is the most important drink of all. British Airways is running with this, with them announing a new partnership with British tea producer Birchall. The airline will offer a carefully curated range of high quali-tea options to its customers, both on the ground and in the air, with the Great Rift Tea havng won a the Great Taste Award for … [Read more...]

With Scandinavian Airlines planning to relaunch its European Business Class product, SAS is unveiling a new Food and beverage concept called Flavors by SAS. The new Flavors by SAS represents the next step in the evolution of onboard dining, which started in 2017. While the "New Nordic" programme highlighted Scandinavian specialities with a modern twist, Flavors by SAS … [Read more...]

Singapore Airlines is preparing to upgrade and transform its SilverKris and KrisFlyer Gold lounges at Singapore Changi Airport Terminal 2 over the next two years, investing S$45 million to elevate the on-ground customer experience at its main hub. Renovations will begin on 15 April 2025, progressing in phases, with completion expected around mid-2027. The revamped … [Read more...]

It seems that Scandinavian Airlines (SAS) is following through with it promise to re-introduce European Business Class on its flights, with it being re-introduced on 1st October 2025.    With the re-launch of the European Business product, it will aim to attract even more regional and international premium travellers, reinforcing SAS’s position in the premium … [Read more...]

Let's face it - a mug of coffee or something resembling it is never a bad thing. For those travelling through Heathrow Terminal 4, there's good news, with Costa Coffee reopening at Arrivals.   Costa Coffee at Heathrow Terminal 4 Arrivals - Image, Costa Coffee.  The newly designed store combines a modern aesthetic with cutting-edge features, providing customers with a more … [Read more...]