Economy Class & Beyond

To Brew, To Serve – British Airways partners with Birchall for Tea

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For some in the United Kingdom, Tea is the most important drink of all. British Airways is running with this, with them announing a new partnership with British tea producer Birchall. The airline will offer a carefully curated range of high quali-tea options to its customers, both on the ground and in the air, with the Great Rift Tea havng won a the Great Taste Award for … [Read more...]

Scandinavian Airlines introduces “Flavors by SAS”

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With Scandinavian Airlines planning to relaunch its European Business Class product, SAS is unveiling a new Food and beverage concept called Flavors by SAS. The new Flavors by SAS represents the next step in the evolution of onboard dining, which started in 2017. While the "New Nordic" programme highlighted Scandinavian specialities with a modern twist, Flavors by SAS … [Read more...]

Singapore Airlines prepares to invest in its lounges at Changi Terminal 2

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Singapore Airlines is preparing to upgrade and transform its SilverKris and KrisFlyer Gold lounges at Singapore Changi Airport Terminal 2 over the next two years, investing S$45 million to elevate the on-ground customer experience at its main hub. Renovations will begin on 15 April 2025, progressing in phases, with completion expected around mid-2027. The revamped … [Read more...]

Scandinavian Airlines to reintroduce European business class

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It seems that Scandinavian Airlines (SAS) is following through with it promise to re-introduce European Business Class on its flights, with it being re-introduced on 1st October 2025.    With the re-launch of the European Business product, it will aim to attract even more regional and international premium travellers, reinforcing SAS’s position in the premium … [Read more...]

Refreshed Costa Coffee opens at Heathrow Terminal 4 Arrivals

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Let's face it - a mug of coffee or something resembling it is never a bad thing. For those travelling through Heathrow Terminal 4, there's good news, with Costa Coffee reopening at Arrivals.   Costa Coffee at Heathrow Terminal 4 Arrivals - Image, Costa Coffee.  The newly designed store combines a modern aesthetic with cutting-edge features, providing customers with a more … [Read more...]

Emirates to send refurbished Airbus A380s to Manchester and Millan

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It's the double M for Emirates, as they prepare to send their refitted Airbus A380 aircraft to two destinations - Manchester (UK) and Milan (Italy). The latest retrofitted A380s will operate on EK017/018 to Manchester from 6 June, and on EK091/092 to Milan from 1 July. With the introduction of Emirates' newly retrofitted A380 to Manchester, the airline will expand its … [Read more...]

Cathay Pacific to offer fleetwide seatback IFE and connectivity on all aircraft from August 2025

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Cathay Pacific has announced that from August 2025 it will be one of the very few airlines to offer both 100% seatback inflight entertainment and 100% high-speed inflight connectivity across its fleet. <Cathay Pacific Boeing 777-300ER - Image, Economy Class and Beyond Customers travelling on Cathay Pacific flights will be able to enjoy the airline’s IFE system and … [Read more...]

Crystal Cabin Awards 2025 – This Years Winners Announced

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At the Passenger Experience Week in Hamburg, The Crystal Cabin Awards winners were announced at a gala dinner. The Crystal Cabin Award Winners 2025 - Image, Hamburg Aviation.  A panel of 27 international experts selected the seven most pioneering entries from a pool of outstanding submissions. Let us go through the winners. Cabin Technologies – Collins Aerospace … [Read more...]