Economy Class & Beyond

The Crystal Cabin Awards – Finalists Announced

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One of the major Passenger Experience highlights of the year is coming soon - with the Crystal Cabin Awards finalists announced. The Crystal Cabin Awards from 2019 - Image, Economy Class and Beyond. As usual, there are 8 awards up for grabs. We'll go through the finalists here  Cabin Concepts  Finnair, PriestmanGoode and Tangerine, Collins Aerospace … [Read more...]

Last Week at Economy Class and Beyond (14/15th May)

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We're running a bit late, as the Eurovision Song Contest has just concluded - so time for some quick headlines. It's time for Last Week at Economy Class and Beyond. I get a feeling I'll be seeing more of these corridors - Sandwell General Hospital.  Passenger Experience easyJet to re-launch its “Fearless Flyer” courses - Tools to help you gain … [Read more...]

Crossrail gets the green light to start operations on 24th May

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One of the last major regulatory hurdles for the opening of the Elizabeth Line/Crossrail has been cleared, with the Office of Rail and Road delivering final authorisation for the line to be opened. The Office of Rail and Road (ORR) has issued approvals for all the Elizabeth line stations – with the exception of Bond Street – confirming the stations and … [Read more...]

Southwest to install some interesting passenger experience upgrades

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It seems some major passenger experience improvements are inbound for Southwest Airlines - with a few surprisingly minor detail things that have caught my eye. Southwest goes ViaSat, upgrades Anuvu's equipment Southwest is to deploy next-generation Ka-band satellite in-flight connectivity (IFC) system to be factory-installed on all new aircraft deliveries, starting … [Read more...]

SWISS and SBB to launch a Munich-Zurich Airport “SWISS Air Rail” route

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Swiss International Air Lines is deepening its collaboration with SBB Swiss Federal Railways to expand its intermodal rail/air travel product under the new name of ‘SWISS Air Rail’. SWISS is adding Munich Hauptbahnhof in Germany to its intermodal SWISS Air Rail network. The new Munich-Zurich Airport route joins the existing rail/air services between Zurich … [Read more...]

Air France unveils new premium seating

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Air France is preparing to update its premium seating, with new seats for both their Business Class and Premium Economy products. The new products will be progressively rolled out on 12 Boeing 777-300ERs from September 2022, each aircraft will be equipped with 48 seats in Business class. The company is also installing its latest Premium Economy (48 … [Read more...]

Turkish Airlines unveils new amenity kits

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Turkish Airlines are updating their premium amenity kits, bringing in the Coccinelle and Hackett brands to the fold. The new amenity kits for Turkish Airlines - Image, Turkish Airlines/Kaelis  The Turkish flag carrier signed an agreement with Coccinelle and Hackett for its travel kits, with the kits produced in conjunction with Kaelis.  These … [Read more...]

Qatar Airways and Virgin Australia announce a codeshare

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Qatar Airways and Virgin Australia have today unveiled a new strategic partnership that will significantly expand both airlines’ networks, lounges and loyalty programmes. Qatar Airways and Virgin Austraila together - Image, Qatar Airways. The new agreement will commence mid-year, giving passengers a tighter customer experience and unique benefits when travelling … [Read more...]

Lufthansa orders additional passenger and freighter aircraft

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Lufthansa's supervisory board has agreed to purchase additional Boeing aircraft for its fleet. The group will be adding the following to their order books: Seven Boeing 787-9 long-haul passenger aircraft Three Boeing 777F freighter aircraft Seven Boeing 777-8F freighter aircraft In addition, leases for two Boeing 777F freighter aircraft, which run until 2024, … [Read more...]