It’s that season again – time to refresh your amenity kits. Delta Air Lines is kicking things off with a full refresh in all its long haul cabins.
Firstly, lets look at the business class kit, which feature a Tumi case and sleepmask, LE LABO amenities, sleep mask, and some rather nifty looking socks. The plastic wrapping that the kit has been delivered in the past has been removed as the airline seeks to remove single-use plastics.
Moving along the line to Premium Economy/Premium select, there’s an uplift here, with a new TUMI bag, a cleansing towellete, a Malin+Gotez lip moisturiser dental kit and improved socks. Again, the plastics have been removed from the cover of the kit.
Finally, in Comfort Plus/Main Cabin, the kit has been has been updated to feature a cleansing towelette, earplugs, and a sleep mask. For those in Comfort+, you also get a dental kit in your goddie bag. All of this is delivered in a metallic/plastic bag with pictures taken by Delta customers when they used #SkyMilesLife hashtag.
In quotes
Ekrem Dimbiloglu, Delta’s Director – Onboard Product and Customer Experience on the Delta and LE LABO partnership states
“Delta and LE LABO share a passion for connecting people and places through personalized experiences,”
“That passion, along with LE LABO’s dedication to the highest standards of quality, make it a natural choice in our efforts to create delightful moments throughout the travel experience for our customers.”
He also adds on the rest of the amenity kit changes
“These elevated offerings will complement the industry-leading service that Delta people are known for. Every detail has been thoughtfully designed with customers’ needs in mind,”
“From a rejuvenating lineup of skin care products to help customers decompress, to small touches like a new hand cleansing towelette — these updates are a direct result of listening to our customers to understand what they value most and what would make their in-flight experience even better. No matter where you’re sitting, we’re providing more reasons than ever to look forward to traveling with Delta.”
Saving plastic and weight
With the industry learning to move away from single use plastics – Delta estimate that 30,951 pounds of plastic is saved from landfills in one year – or about the weight of a Bombardier CRJ-200 jet. But there is room for improvement (as we can see from the economy kits, where maybe a non-woven fabric could had been used instead of a metallic foil/plastic combination that’s been used)
And even this little bit of weight might add up in the long term when it comes to one thing airlines love to save – fuel costs.
Along with these changes, Delta is to introduce refreshed ear buds and headsets to their cabins soon.
With Bose exiting the business last year – it will be interesting who Delta pick.
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