Editors notes: Comments with Curve referral codes will not be published. Two hits, two fails so far.
For those of you who use Curve, and were caught by Wirecard losing its ability to transact services for Curve – there’s good news, as the fintech company is back online, ready for you to start spending again.
It seems in less than 60 hours, Curve has brought all card and e-money issuing services were brought in-house from Mastercard, accelerating a long-planned migration and ensuring the ongoing provision of services it to customers.
Curve also transitioned to Checkout.com, which processes payments, at a record pace – severing all ties with Wirecard.
Curve has a unique offering that allows customers to manage all of their different cards and accounts via a single app and Curve Card.
The recovery effort means customers will be able to use their Mastercard and Visa cards and pay across mobile payment platforms as normal from today.
The company was planning to migrate users off Wirecard off its back-end. The issues there have made Curve accelerate the migration.nd restore the service for customers, completing a process that would ordinarily take months in just a few hours.
Following the suspension of Wirecard, Curve was able to source, sign and integrate Checkout.com as its new acquiring partner, and migrate its issuing capability in-house, with the support of Mastercard in the space of a weekend.
What you need to do
You’ll need to update your Curve app in your appropriate App Store.
According to an email received:
We’re thrilled to inform you that, after a short disruption, as of Monday 29 June you can spend with your Curve Card as normal — both in-store and online, with your physical card. Apple Pay, Google Pay, and Samsung Pay should be available to use by the end of the day.
We had to make some backend changes so you’ll need to update your app to use it (just open it, we’ll prompt you). And you may need to re-verify some cards.
Head to our blog to read more about other functionalities we’re still working to restore. Thank you for your patience, it feels good to be back.
At the time of writing, the following functionality is still to be restored:
- Enable Apple Pay, Google Pay, and Samsung Pay
- Set up Curve Send
- Reconstruct Go Back in Time
- Sort out Refunds
Again, check their blog out at https://discover.curve.app/a/wirecard-whats-happened-what-it-means-and-how-were-fixing-it for their notices and changes.
In Quotes
Curve Founder & CEO Shachar Bialick said:
“The call I received at 9am on Friday was the worst a founder could hear – that our accounts would be closed imminently, through no fault of our own.
“The Curve team was not deterred. With agility and flexibility, my team made a plan and executed it, minimising the impact on our customers and delivering what was said to be impossible. “We’re delighted to have been able to complete the complex transition of services in such a short space of time. Working closely with our partners at Mastercard and Checkout.com, we ensured minimal disruption at a time of significant upheaval in European fintech.
“We’re confident the new structures we have put in place will further fuel Curve’s growth as we continue to fulfil customer demand for payment services throughout Europe.”
Editors Note
I’m sure you know Curve has a referral programme that some of you lovely readers are pushing in my comments. As this is an informational piece rather than a sponsored editorial, not referral codes will be allowed in the comments.
And that includes me – I’m in for getting information out, rather than collecting referral cash.
It must make me a bad blogger or something.
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