Economy Class & Beyond

Communication is everything… yet British Airways struggles with this when it comes to baggage…

by

Whilst we head into the Passenger Experience Week in Hamburg, I'm in the middle of my own troubles, caused primarily by British Airways. I doubt it. Earlier, the first bag was delayed. Then went missing. It turns out, they've reflighted the bag without informing me (in this term, re-flighted means the bag was switched from  flying aboard BA294 to BA296). To put … [Read more...]

Snatching defeat from the jaws of victory – British Airways luggage delivery (oh. They lost my bag too)

by

It continues to puzzle me that at home hubs, airlines have trouble delivering luggage to the belt - priority or otherwise. I'm sat at Belt 4, after coming off a rather reasonable flight on BA294 today, with the plane on the ground early, and my good self through immigration by 6:50. But it seems that congestion in the baggage area, as well as my bag loaded in the … [Read more...]

Last Week on Economy Class and Beyond (31st March)

by

Good morning from Chicago, where its Sunday and time to look back in the world of Economy Class and Beyond New Aircraft News Evelop Airlines take delivery of their first A350... with 432 seats aboard. That's.... a lot of seats. The Business of Aviation Cathay Pacific buys Hong Kong Express - When the transaction closes in December, Cathay will have two things - a … [Read more...]

SNAPSHOT: Crowne Plaza O’Hare

by

Time for another snapshot - this time looking at the Crowne Plaza O'Hare. For those of you who are new to the blog: Trip Reports – These are full deep-dive reports taking you into the experience and the small things… as well as the big things! Snapshots – These are bite-sized reviews that show you the basic product in some nice gentle … [Read more...]

EOS R Long Term Review: Living Pains with a new camera

by

Living pains with the EOS R Canon EOS R Long Term Review In this series: Introducing the Canon EOS R City and Street Photography in Brussels Urban Exploration with a Model (featuring the RotoLight NEO II) Aviation Photography in Manchester Night time Model Photography The British Airways BOAC Boeing 747-400 Living pains with the EOS R Studio … [Read more...]

Snapshot: American Airlines 87 (Premium Economy seats)

by

It's time for another snapshot, this time focusing on the passenger experience between London Heathrow and Chicago O'Hare International aboard American Airlines 87. For those of you who are new to the blog: Trip Reports – These are full deep-dive reports taking you into the experience and the small things… as well as the big things! … [Read more...]

Evelop Airlines take delivery of their first A350

by

Evelop Airlines is the latest airline to join the Airbus A350 family - with the airline taking delivery of its first frame. Evelop Airbus A350 - Image Airbus Evelop Airlines is a subsidiary of Barceló Group’s Ávoris travel division. The aircraft have been leased from Air Lease Corporation - and will be based out of Madrid Barajas. It is planned to use the plane … [Read more...]

WOW Air ceases operations

by

Embattled airline WOW Air finally pulled the plug on its services today. with the airline ceasing operations It seems the embattled airlines, who had both Indigo partners and Iceland Air walked away from them twice, and could not raise enough cash through a planned debt to equity swap. For the staff affected - it's a poor state of affairs. Hopefully, IcelandAir will … [Read more...]

The joys of delays and paperwork… and EC261

by

Good afternoon from 36,000ft as I trek between London and Chicago. Well, except I should be a lot closer to Chicago than I am as I write this. It's been a fun morning to say the least, with the plane that was due to take me over to the USA being pulled for maintenance work. As I boarded the aircraft, I was handed a lovely little leaflet So … [Read more...]