We've hit the summer holidays at last - and given the weather, getting away will be high on people's priorities - as well as getting back. For those who are entering the United Kingdom, there's good news with the eGates service being expanded to children aged 10 and 11 years old, and upwards. The move follows a successful trial across major ports of entry including … [Read more...]

We've all been there - We've been at an airport and the signs don't make sense, and the maps provided are pure and utter fiction as you fight through the shops to the gate. British Airways appears to be out there to help, with them trialling new digital wayfinding technology to support customers travelling through London Heathrow Terminal 5 and Terminal 3 this summer. The … [Read more...]

It seems that Emirates realises there could be savings to be had, with the airline planning to offer pre-departure meal ordering. In the first instance, this will be rolled out from 25 July onwards in Business Class, on all flights between Dubai and London Heathrow, London Gatwick, and London Stansted. Up to 14 days before a flight (but 24 hours before departure), … [Read more...]

British Airways’  Whispering Angel bar, located in the airline’s lounge in Terminal 5 at the B gates has opened up for passenger use, as the summer season progresses.  Whispering Angel is offering their rosé originating in the Provence vineyards of Château d’Esclans before their flight. Across the rest of the airline’s Club … [Read more...]

We all know that when things close at an airport, it causes chaos for the passenger experience. Emirates has partnered with Extime in Paris Charles de Gaulle airport, to offer its premium travellers a new exclusively dedicated lounge space in Terminal 1, while the renovation of Terminal 2 continues. … [Read more...]

It's summer, so it's time for British Airways to update its inflight service - and yes, Ice Cream is coming for those down the back of the aircraft. Starting today (7th July), the airline is offering complimentary ice cream on daytime flights departing London Heathrow and London Gatwick before 17:00 UK time, partnering with fellow British brand, Jude’s, to offer a … [Read more...]

Stansted Airport has submitted a planning application for an expansion of its existing terminal building. The proposed scheme, which if approved will see a three-bay extension to the back of the terminal building, is designed to transform the airport experience. According to the airport, it will provide a more spacious departure lounge for passengers, including new … [Read more...]