It seems that British Airways has chosen to drop the Financial Times from its on-board paper selection. And it seems the FT isn't overly happy about it. The FT ran a half-page advert... and well... see below. British Airways cut ties with the FT and they’re not happy about it. pic.twitter.com/YEvhaPsQZ2 — Mark Di Stefano 🤙🏻 (@MarkDiStef) April … [Read more...]

Jin Air (Korea Air's low-cost offshoot and a Hanjin group company) are and InflightVR working together to deliver Virtual Reality experiences in the air. Jin Air will trial 10 devices on daily flights between Seoul, South Korea and Da Nang, Vietnam to get additional passenger insight on usage preferences and the adequate rental price before deploying it to their whole … [Read more...]

Virgin Atlantic for many years has had the flying lady on the nose... and sometimes the back of the plane. The Flying Lady/Birthday girl - Image, Economy Class and Beyond The original design inspired by Alberto Vargas in the 1930s and 1940s. However, times have changed. And it's time to welcome the Flying Icons that promote inclusion and diversification. And there's a … [Read more...]

Whilst we head into the Passenger Experience Week in Hamburg, I'm in the middle of my own troubles, caused primarily by British Airways. I doubt it. Earlier, the first bag was delayed. Then went missing. It turns out, they've reflighted the bag without informing me (in this term, re-flighted means the bag was switched from  flying aboard BA294 to BA296). To put … [Read more...]

It continues to puzzle me that at home hubs, airlines have trouble delivering luggage to the belt - priority or otherwise. I'm sat at Belt 4, after coming off a rather reasonable flight on BA294 today, with the plane on the ground early, and my good self through immigration by 6:50. But it seems that congestion in the baggage area, as well as my bag loaded in the … [Read more...]

Good afternoon from 36,000ft as I trek between London and Chicago. Well, except I should be a lot closer to Chicago than I am as I write this. It's been a fun morning to say the least, with the plane that was due to take me over to the USA being pulled for maintenance work. As I boarded the aircraft, I was handed a lovely little leaflet So … [Read more...]

It's been a long wait for this one - but it seems the press embargo has been lifted, and British Airways has for its new business class product - called "Club Suite" The seat and controls .  In bed mode   Privacy please. Club Suite will debut on the Airbus A350-1000 - which is due for entry into service in July 2019 According to the airline, … [Read more...]

Swiss International Air Lines is joining the Premium Economy game, with plans to introduce the product in 2021. The airline is planning to introduce their Premium Economy product in Spring/Summer 2021 timetable, with the cabin conversion occurring in the Autumn/Winter 2020/21 timetable They will be offering the premium economy product on their Boeing 777-300ER fleet … [Read more...]