Passenger Experience Archives - Page 17 of 83

Northern Trains unveils its passengers worst habits…

11/03/2023 by Kevincm

Northern Trains has released the results of a survey, and it's going through its passengers' worst habits when on a train. Northern CAF Class 195 trains at Manchester Piccadilly - Image, Economy Class and Beyond. When the Northern Trains can operate up to 2,500 trains a day (subject to staffing), there are some stunts that passengers pull, varying from bad manners to … [Read more...]

New Gin and Drinks as BA and AA open The Bridge Bar in the Greenwich Lounge at JFK

10/03/2023 by Kevincm

There's an open stereotype that British Airways customers like Champagne and Gin. Well, for those using The Greenwich Lounge at New York JFK Terminal 8, there are more Gin and drink choices, with the opening of The Bridge Bar in the Greenwich Lounge. The lounge will feature a variety of non-alcoholic and spirited cocktails, including Aviation … [Read more...]

ANA unveils its low-cost longhaul operation – AirJapan

09/03/2023 by Kevincm

A new low-cost long-haul airline has been unveiled - with AirJapan joining the fray, by ANA. Air Japan will seemingly the Boeing 787-8 for this project with the cabin configured with a single cabin layout. The airline is working with a brand concept of "Fly Thoughtful". Let us see how that trickles down to the product. The cabin will be configured with 324 … [Read more...]

JFK AirTrain exit fee jumps to $8.25

05/03/2023 by Kevincm

Nothing says "Welcome to New York" than the fee to use the JFK AirTrain, which has steadily increased over the years. Well, for those who hate that fee, it's going up. Again. $8.25 if you dare to exit at Howard Beach or Jamacia. As of today, 5th March 2023, that cost jumps to $8.25 for a single fare. This must be paid by MetroCard (as there is no OMNY … [Read more...]

SWISS unveils its new cabin product – Senses. HEY – Wait a second…

03/03/2023 by Kevincm

SWISS International Air Lines has unveiled their new interior project - SWISS Senses. SWISS Allegris Senses Business Class - Rendering, SWISS HEY. I've seen this before... But in blue... Welcome to having an airline group with purchasing power. It is a variant of the Lufthansa Allegris product that is going to be rolling out. Like the Lufthansa product, it … [Read more...]

Finnair add Moomins to their Airbus A350 aircraft

02/03/2023 by Kevincm

With Finnair turning 100 years old in November 2023, Moomin characters will be featured on the livery of two Airbus A350 widebody aircraft for the year. Welcome back to the sky, Moomins - Image, Finnair. The registration numbers of the aircraft are OH-LWP and OH-LWO. The Moomin aircraft will fly to various long-haul destinations in Finnair’s network, … [Read more...]

Chicago O’Hare International moves Uber and Lyft pickups away from Terminal 5

25/02/2023 by Kevincm

No good deed seems to go unpunished - whilst Chicago O'Hare International is improving airside transfers, it is making life for those who are leaving Terminal 5... much more challenging. If you think your journey is ending when you enter Terminal 5, it's going to be a lot more complex - Image, Economy Class and Beyond. Currently, you've got many choices when … [Read more...]

Qantas details its First and Business Class concepts for “Project Sunrise”

23/02/2023 by Kevincm

Yesterday, Qantas unveiled its planned interior for its upcoming Airbus A350 aircraft for "Project Sunrise" - the airlines' ambitious Ultra-Long Haul non-stop services plan, with them focusing on the premium cabins. We will get to the premium cabins in a bit - as there is plenty to discuss before then. The first thing we are going to look at... is the LOPA - Or the … [Read more...]

Chicago O’Hare re-instates airside bus connections between Terminal 1/3 and 5

23/02/2023 by Kevincm

Hands up who enjoys "connecting" at Chicago O'Hare International, especially when you have to go over to Terminal 5? Thought so. Well, there is some good news as the airside bus transfer between Terminal 1 and 3 to Terminal 5 will resume on the 1st of March. The central crest of Terminal 5 - Image, Economy Class and Beyond The bus service will operate … [Read more...]

Cathay Pacific collaborates with Duddell’s for a new menu

22/02/2023 by Kevincm

Cathay Pacific has been working with created together with Michelin-starred restaurant Duddell’s to celebrate Hong Kong’s culinary heritage, with a new menu out of Hong Kong International Airport. First Class Items Business Class The menu refresh is for the airlines' Business and First class cabins, showing off the food culture of Hong Kong and … [Read more...]