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Economy Class & Beyond

To Find, To Serve – British Airways trials a new digital wayfinding tool (and we play with it too).

21/07/2023 by Kevincm

a person holding a phone

We've all been there - We've been at an airport and the signs don't make sense, and the maps provided are pure and utter fiction as you fight through the shops to the gate. British Airways appears to be out there to help, with them trialling new digital wayfinding technology to support customers travelling through London Heathrow Terminal 5 and Terminal 3 this summer. The … [Read more...]

Emirates to introduce pre-departure meal ordering

18/07/2023 by Kevincm

a person holding a phone

It seems that Emirates realises there could be savings to be had, with the airline planning to offer pre-departure meal ordering. In the first instance, this will be rolled out from 25 July onwards in Business Class, on all flights between Dubai and London Heathrow, London Gatwick, and London Stansted. Up to 14 days before a flight (but 24 hours before departure), … [Read more...]

British Airways opens its the Whispering Angels bar at Terminal 5B

16/07/2023 by Kevincm

a counter with pink and white objects

British Airways’  Whispering Angel bar, located in the airline’s lounge in Terminal 5 at the B gates has opened up for passenger use, as the summer season progresses.  Whispering Angel is offering their rosé originating in the Provence vineyards of Château d’Esclans before their flight. Across the rest of the airline’s Club … [Read more...]

United Airlines unveils its new Domestic First Seat

13/07/2023 by Kevincm

a row of seats in an airplane

It seems that United Airlines is preparing to roll out a new Domestic First Class seat. Let us dive in. The new seats feature vegan leather upholstery, 13-inch seatback screens with Bluetooth connectivity and 18-inch tray tables. They feature an 11 x 19-inch divider between neighbours, with winged headrests and tray tables that deploy from outer armrests to reduce … [Read more...]

Emirates obtains lounge space at Paris CDG Terminal 1

11/07/2023 by Kevincm

a room with chairs and tables

We all know that when things close at an airport, it causes chaos for the passenger experience. Emirates has partnered with Extime in Paris Charles de Gaulle airport, to offer its premium travellers a new exclusively dedicated lounge space in Terminal 1, while the renovation of Terminal 2 continues. … [Read more...]

British Airways updates its onboard service for the summer

07/07/2023 by Kevincm

a person holding a basket of food

It's summer, so it's time for British Airways to update its inflight service - and yes, Ice Cream is coming for those down the back of the aircraft. Starting today (7th July), the airline is offering complimentary ice cream on daytime flights departing London Heathrow and London Gatwick before 17:00 UK time, partnering with fellow British brand, Jude’s, to offer a … [Read more...]

Stansted Airport unveils its terminal expansion plans

05/07/2023 by Kevincm

a drawing of a building

Stansted Airport has submitted a planning application for an expansion of its existing terminal building. The proposed scheme, which if approved will see a three-bay extension to the back of the terminal building, is designed to transform the airport experience. According to the airport, it will provide a more spacious departure lounge for passengers, including new … [Read more...]

Examining Collins Aerospace’s InteliSence – An eye in the sky for a better passenger experience?

04/07/2023 by Kevincm

a computer on a table

We're going to take a look today at another Crystal Cabin Awards winner - Collins Aerospace’s InteliSence. InteliSence is an, integrated intelligence system, which provides cabin crew with deep insights to improve airline operations, cabin service and the passenger experience. It uses AI and predictive information, to help airlines with on-board provision.  This … [Read more...]

A Server in the Sky – Examining Thales Onboard Data Center

03/07/2023 by Kevincm

a black box with blue lights

Thales won a Crystal Cabin Award for its Onboard Data Center. However, it is of interest, and if you've worked in the server space, you might be recognising some of the concepts that Thales is showing off. Especially if you've played with a Blade Server or two.   First concepts - what is a Blade Server? Put simply, a blade server is a server computer with … [Read more...]

Helsinki Airport adjusts liquids rules with new scanner rollout

28/06/2023 by Kevincm

people standing in a room with a conveyor belt

For those who don't like the limited liquids rules, there is good news if you're flying out of Helsinki Airport - where their security control will allow up to two litres of liquids per passenger in your hand baggage. Finavia has now completed its development project which aimed at smoother and more stress-free security controls. The reform has been carried out in two … [Read more...]

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