Finnair is making a number of moves to improve the passenger experience as it resumes more flights - including reopening a lounge, expanding in-flight services and introducing a passenger "Clean-Kit". Finnair Airbus A319 at Dublin Airport - Image, Economy Class and Beyond. Lounge Reopening Finnair will re-open its lounge in the Schengen area Helsinki Airport (near Gate … [Read more...]

Coach operator National Express is getting ready to restart operations, with the network partially restarting from the 1st of July. National Express as some of you will know is one of the major coach operators in the UK, connecting the country. Like a lot of companies, they suspended their services when COVID-19 took hold and the country went into lockdown. It seems that … [Read more...]

Trade group Airlines for America came out with a strong notice last night - and if you're one of those passengers who doesn't wear a face mask when flying, this will be important. Get used to wearing a face-covering at all times... or face being suspended from flying.  The groups' member will be enforcing the requirement to wear a face covering. Members … [Read more...]

The US Department of Transportation is taking steps to help passengers to protect themselves when travelling, with the agency preparing to distribute nearly 100 million face coverings. Face masks are needed at most airports. Some face masks will be distributed in airports if you're lucky (O'Hare Terminal 5 - Image, Economy Class and Beyond) The face coverings will be … [Read more...]

British Airways is taking steps to improve its onboard meal service, with new bento-style boxes being offered from the 16th June. To quote a famous Youtuber Akidearest... what's in the box? - Image, British Airways   British Airways had to make temporary adjustments to their onboard catering while they worked on a new solution with our catering suppliers that … [Read more...]

British Airways.... oh where to start. In recent weeks, it hasn't done a great job for itself. Apart from penny-pinching with service, selling art and threatening their pilots and crews with new contracts, their customers have been left in the dark in loyalty terms of what is happening next. When the pandemic broke, the reduced its requirements to earn elite status by 30% … [Read more...]

United Airlines is updating its check-in process, with health questions now added. The process - called "Ready-to-Fly" asks customers to confirm they have not experienced COVID-19-related symptoms in the 14 days before flying. It's part of the "United CleanPlus" initiative that the airline is rolling out. It asks customers to review a checklist, and click accept during … [Read more...]

Gatwick Airport is gearing up for more traffic, and is preparing to reopen the North Terminal. The main messages from Gatwick Airport The North Terminal will reopen on the 15th June. In line with this, operating hours at the airport will increase to 06:00 to 22:00 daily (compared with the limited runway and terminal opening hours that were put in place in March) The … [Read more...]